The warranty for your watch is provided directly by us, CRM, in the form of a seller’s warranty, as we are not affiliated with Tissot. We source our watches from trusted B2B suppliers, which means they cannot be registered with Tissot or serviced under Tissot’s official warranty system.
The serial number of your watch can be verified on the official Tissot website to confirm its authenticity. However, the watch cannot be registered for warranty with Tissot, as we are not affiliated with the brand. All of our watches are sourced from trusted B2B suppliers, and we provide our own seller’s warranty to match the manufacturer’s coverage.
For this reason, we are unable to sell at the full RRP and instead provide our own warranty that matches the manufacturer’s coverage—2 years in the case of Tissot.
Our warranty covers the movement, dial, and hands only. Should your watch develop a fault with any of these components during the warranty period, you may return it to us. We will then inspect the watch and carry out a repair or replacement if required.
Please note that Tissot now activates warranties at the factory and restricts warranty registration to authorised retailers only. As a result, the Tissot website may display an earlier activation date, show the watch as already registered, or indicate that the manufacturer’s warranty period has expired. This is normal for watches purchased through trusted global suppliers rather than directly from brand boutiques. For this reason, the watch cannot be registered under Tissot’s official warranty, and we provide our own seller’s warranty to match the standard Tissot coverage period.