Shipping Payment Returns contact us

Shipping

Usually, we'll ship your item within one working day after we receive your full payment. Most of the time, you should get it in 5 to 7 days. But if you still haven't received it by the 8th working day after your payment, just let us know and we’ll help you out.
We send the item to the address you provide in your order, so please double-check that it's correct before placing the order. If the item doesn’t arrive because the address is wrong, unfortunately, we can’t offer a full refund or replacement.

Payment

Please ensure that your eBay and PayPal addresses are correct prior to making payment. For Buy It Now items, we kindly request that you complete the payment promptly.

Returns

We offer refunds only if the item is dead on arrival (DOA) and cannot be replaced via Payoneer. If this occurs, please contact us within 5 days of receiving the item and return it to us within 30 days of delivery for an exchange or refund.
Should you need to return an item, please reach out to our customer service team, inform us of the specific issue, and provide some photos for confirmation.
Refunds are available within 30 days of the payment date.
The item must be returned in its original packaging, exactly as it was received.

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We truly value your feedback. If you’re satisfied with our service, we would be grateful if you could leave us a positive review. If there’s anything that didn’t meet your expectations, please reach out to us first. We’ll do everything we can to provide you with a solution that satisfies you.