Welcome to Rivara Jewels

At Rivara Jewels, we are proud to be a trusted jewelry manufacturer based in India. We specialize in both fashion and fine jewelry, offering an extensive range of beautifully crafted designs. Whether you're a business interested in bulk purchasing, wholesale deals, or custom-made orders, we’re here to assist you with the best pricing and personalized service.

For wholesale inquiries or bespoke requests, please contact us directly through the eBay messaging system. We’re committed to providing timely and transparent communication.

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Customization Services

Looking to add a personal touch? We offer customization on most of our jewelry pieces. You can personalize the following aspects:

1. Ring Resizing
2. Metal Color Options: White, Rose, or Yellow Gold Plating
3. Gemstone Colors: Red, Green, Yellow, Blue, Black, and more
4. Engraving: Add initials, names, or special messages (Note: Engraving options are subject to available space and design limitations)

Simply message us your preferences, and we’ll create something just for you.

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Payment Policy

• We accept payments securely via Payoneer.
• If you don’t have a Payoneer account, you can still pay using your credit card through Payoneer’s guest checkout option.

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Shipping Policy

• We offer worldwide shipping, except to regions currently affected by conflict (war-torn countries). 
• Handling Time: 5 business days after payment and ring size confirmation.
  (Business days exclude Saturdays, Sundays, and public holidays.)
• Estimated Delivery Time: 5–10 business days (may vary during peak seasons).
• Please ensure your shipping address and contact number are accurate to avoid delays.

Expedited Shipping

Faster delivery (within 3–5 business days) with online tracking and delivery confirmation is available upon request. Contact us to arrange expedited service, Charges may apply.

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Return & Refund Policy

We stand behind the quality of our products and want you to be fully satisfied.

• Returns are accepted only in case of manufacturing defects or damage during transit.
• Refunds will be issued based on the original purchase price.
• Please contact us before initiating a return.
• We are not responsible for returns due to incomplete or incorrect address details.
• For returns due to personal reasons (excluding damage or defects), the return shipping cost will be borne by the buyer.

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Customer Feedback

Your satisfaction means everything to us!

• If you're happy with your purchase, please consider leaving us a 5-star rating.
• If you have any concerns or issues, we’re here to help. Please contact us before leaving neutral or negative feedback so we can resolve the issue promptly.
• All inquiries will be answered within 12 to 48 hours.

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Get in Touch

If you have any questions, feel free to reach out through the “Ask Seller a Question” option on our eBay store.

📌 Don’t forget to save our store and bookmark our page to explore our latest designs and offers.

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Thank you for visiting Rivara Jewels!
We appreciate your support and hope you have a wonderful day ahead.