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๐ณ Payment Terms
- Payment must
be received within 7 days of purchase
- Unpaid items
will be opened automatically due to eBayโs Final Value Fee (FVF) refund
time limits
- Even if you
intend to pay late, unpaid item cases cannot be reversed
Accepted Payment Methods
- โ eBay Managed Payments
(preferred)
- โ PayPal (verified address
required)
- โ Bank transfer
- โ Debit card (phone payment)
- โ Cash or cheque on
collection
โ Credit card payments
accepted only in person
๐ International Buyers โ VAT
& Customs
- eBay
displays prices excluding UK VAT for non-UK buyers
- VAT, import
duties, and handling charges are payable on arrival in your
country
- Providing an
EORI / VAT number before shipping helps ensure faster customs
clearance
โ ๏ธ Buyers are responsible for
all import charges. Refusal to pay these charges will be treated as
abandonment of the shipment.
๐ Shipping Information
Shipping Locations
- UK: Business Post / Royal Mail
(signed-for)
- Europe
& International: FedEx / DHL
- Free
shipping applies mainland UK only
(Highlands, islands, and oversized items may incur extra charges)
Dispatch & Handling
- Orders
placed before 12:00 PM (MonโFri) are usually dispatched next
working day
- Bulky
servers may require additional testing before dispatch
- All items
include tracking, uploaded directly to your eBay order
Delivery Conditions
- Signature
required
on all deliveries
- Failed
delivery or refused shipments will incur:
- 75% of
original courier cost
- Possible
warehouse storage fees
๐ฆ Shipping Limitations
Delivery
dates are estimates and may be affected by:
- Courier
delays
- Weather
events
- Industrial
action
- Customs
processing
We
are not liable for delays beyond our reasonable control.
๐ Security & Serial Numbers
- All serial
numbers are logged
- Warranty/security
stickers are applied where applicable
- Tampered or
missing stickers will void warranty
- Some items
are laser-marked for RMA verification
๐ธ We recommend photographing
security stickers before return.
๐ Returns & RMA Process
- All returns
require an RMA number
- Items
returned without an RMA will be refused
- To request
an RMA
Return Conditions
- Items must
be returned in original condition
- Non-faulty
or incomplete returns will be returned at buyerโs expense
- Refunds
issued after inspection
โ๏ธ Disclaimer
- Maximum
liability is limited to the purchase price
- No
responsibility for data loss or system damage
- Buyer is
responsible for selecting suitable products
- Items are
sold as second-hand unless stated otherwise
๐ GDPR Compliance
- Transaction
records are retained for 6 years (HMRC requirement)
- Data is
securely stored and never shared
- โRight to be
forgottenโ applies after legal retention period
๐ข About Us
Network-Servers (T/A) โ Established 1998, Essex
- Specialists
in servers, networking & enterprise hardware
- Focused on
HP ProLiant & Dell PowerEdge platforms
- 99% of stock
held in our Basildon warehouses
- No virtual
or drop-shipped inventory
๐ Returns Policy (Summary)
- Consumers
may cancel within 14 days under Distance Selling Regulations
- Buyer pays
return shipping
- Refunds
processed within 30 days
- DSR applies EU
only
โญ Feedback
We
have been selling on eBay for over 20 years with excellent feedback.
If
thereโs ever an issue:
๐ Contact us first โ we
will do everything possible to resolve it
๐ We aim for 5-star service
Unreasonable
or unfair feedback may result in buyer restrictions.
โ
By purchasing, you confirm that
you have read and accepted these terms.
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