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We default to using Royal Mail for sending packages. If you have other preferences, please send a message to our customer service.

United Kingdom to United Kingdom:

-Royal Mail Tracked 48 (2-3 business days)
-Royal Mail Tracked 24 (1-2 business days)
-Hermes - UK Standard 48 (2-3 business days)
-Hermes - UK Standard 24 (1 business day)

China to Europe:

-Expedited Shipping from Greater China to worldwide (2-7 business days)
-SpeedPAK DDU Shipping Service (8-15 business days)

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Right of cancellation

You have the right to cancel this contract within one month without giving any reason.

The cancellation period is one month from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.

To exercise the right to cancel, you must inform us [dsh202488sub@yeah.net] of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail).

You can use the attached sample cancellation form, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.

Consequences of cancellation

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.

We may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest.

We may refuse to make a refund until we have received the goods back or until you have provided proof that you have sent the goods back, whichever is the earliest.

You must return or hand over the goods to us [Unit 5, St Modwen Park, Signet Way, Tamworth England B78 2FG UK] immediately and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract. The deadline is met if you dispatch the goods before the period of fourteen days has expired.

● Option B: You bear the direct costs of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Sample cancellation form

(If you wish to cancel the contract, please complete this form and return it to us).

- To [Will], [Unit 5, St Modwen Park, Signet Way, Tamworth England B78 2FG UK], [dsh202488sub@yeah.net]:

- I/We (*) hereby give notice that I/We (*) cancel my/our (*) contract of sale of the following goods (*)/for the supply of the following service (*)

- Ordered on (*)/received on (*)

- Name of the consumer(s)

- Address of the consumer(s)

- Signature of the consumer(s) (only for notification on paper)

- Date

(*) Delete as appropriate.

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