Terms of Sale

o   Customer satisfaction is extremely important to us that’s why we offer a 28 Days Money Back Guarantee. If for any reason, you are not satisfied with the product then simply contact us within 28 days of taking delivery. We will process a refund in full upon receipt of goods subject to the terms and conditions listed below:

·         The items must be in resalable condition with no damage, marks or scuffs and must be in the original packaging including the original manufacturer's box inserts, documentation, warranty cards, and all accessories. To warrant a full refund, please do not, in any manner, tamper, mark, or deface original manufacturer's boxes.

I have an effective age verification process that satisfies due diligence as described in the the Business Companion guide for online age verification checks and I will not sell to persons that are under 18 years old”

You must be over 18 to purchase this product. We have an effective and monitored age verification process provided by Verify My Age. We will not sell to persons that do not meet the age restrictions for this product and by continuing with this purchase you hereby consent to the processing of your personal data for age verification purposes.

Your feedback is very important to us.  We are always there to address any query/issue.  Kindly contact us before Leaving Negative Feedback.  Please contact us if you have any Questions/ Complaints.  We respond to every message with in the same working day to every  message received till 7pm.

Shipping Information

o   We offer FREE shipping on all orders! 

o   All orders placed till 3pm will be dispatched on the same working day.  Orders placed after 3pm will be dispatched on the next working day (Monday-Friday) and you should expect to receive it in two to five working days after dispatch (for orders sent RM 48 hour service). Items are only sent on working days so if you order late on Friday or over the weekend they will be sent on the following Monday. 

o   In the very unlikely event that your item is lost or damaged during post, then WE are responsible and will issue either a full refund or replacement.

o   Tracking Number will be provided (only if the item post by Recorded Signed for)

Dispatch Note:

·         We Guarantee to dispatch all the orders placed between Monday to Friday till 3pm on the same working day.  We use Royal Mail 48 hour service and is free of charge.   

·         Please be aware that Royal Mail are experiencing delays and unfortunately, Royal mail deliveries are beyond any seller's control so please allow up to a further 10 working days after the 3 working days for any Royal Mail 24 - or 5 working Days for RM48 orders before contacting us as this is the time they have before classing as "lost".  We will issue replacements/refunds after this time if goods still haven't arrived. 

·         We really appreciate your patience in this time and are doing our best to keep everyone updated

Packaging:

·         To Reduce costs, we ship many items in large letter service,

·         We Unbox most products to fit this size,

·         This Lowers the prices for our buyers!