Note:
1. This is a handmade product and will take the stated time to manufacture and ship.
2. If you are ordering a pendant, please note that it may or may not come with a chain. Check the product title or contact us for confirmation.
3. The carat weight mentioned is approximate and may vary (either higher or lower) after manufacturing.
Handmade with Love:
1. Handcraft: Our products are meticulously handcrafted, showcasing our unique craftsmanship.
2. Materials: We use high-quality materials to ensure each piece's authenticity and durability.
3. Customization: Many items can be personalized to your liking, adding a unique touch.
4. Care Guidelines: Follow our care tips to maintain the quality and longevity of your handmade jewelry.
5. Communication: We value open communication. Feel free to contact us with any questions, issues, or special requests.
Shipping Policy:
1. Manufacturing typically takes 10-15 business days after receiving payment and ring size confirmation. Business days exclude Saturdays, Sundays, and Public Holidays since the product is Made-To-Order
2. Delivery time depends on shipping services, usually ranging from 5-15 working days. This might be longer during peak seasons.
3. Please provide a complete address and contact number for smooth shipping.
Return Policy:
- Returns are accepted.
- Contact us within 10-15 days of receiving your item.
- Items must be returned in their original, resalable condition.
- Refunds cover the purchase price only, not shipping costs, unless we are at fault.
Terms of Sale
- If we do not receive your ring size within 3 days, we will ship a size 7 for women and a size 9 for men.
- Please ask any questions you may have before placing your order.
- If you need the jewelry by a specific date, please message us. Customized products cannot be returned for a refund or replacement.
- If you have any questions, please feel free to message us.
Contact Us:
Feel free to reach out with any questions by using the "Contact seller" option on this product webpage.