Marine Solutions eBay Listing Policies
Shipping Service:
1. Professional Packing: We take pride in offering complimentary professional packing for all our shipments.
2. Timely Shipment: Your order will be dispatched within 2 business days following the receipt of payment. For expedited shipping requests, kindly reach out to us.
3. Accurate Address: To ensure seamless delivery, kindly verify and provide your accurate address and telephone number within eBay. Shipments will only be directed to addresses registered on eBay.
4. Reliable Carriers: Your goods will be shipped through reputable carriers such as DHL, TNT, FedEx, EMS, UPS, among others.
5. Order Tracking: Tracking information will be updated on eBay. Please note that online tracking updates might experience a delay of 1 to 2 days based on the shipping agent.
6. Quality Assurance: Rest assured, each item undergoes thorough quality checks before being dispatched.
Customs and Duties:
Customs duties, import taxes, and related charges specific to your country are not included in the item's price or shipping fees. These responsibilities lie with the buyer. In case you encounter challenges with your parcel at your country's Customs, kindly get in touch with us. We're committed to providing our assistance.
Payment:
We proudly accept all major credit/debit cards and other payment methods for your convenience.
Return & Warranty Policy:
1. Defective or Incorrect Items: Should your item arrive damaged, defective, or incorrect, please contact us immediately. Returns are accepted within 30 days of delivery, provided the item remains in its original, unworn, and unaltered condition, complete with attached tags and wrapping. Return shipping costs are to be borne by the buyer.
2. Change of Mind or Order by Mistake: Please note that we do not accept returns in cases where the buyer changes their mind or orders by mistake. We kindly request that you carefully review your purchase before completing your order to ensure it meets your requirements.
3. Feedback and Communication: Your positive feedback is greatly valued. We reciprocate your appreciation. In the event of any concerns, we kindly request that you refrain from leaving negative feedback without prior communication with us. Please allow a maximum of 2 business days for our response. Your understanding is appreciated.
Didn't find what you need?
If you're unable to locate the specific items you require within our store, we invite you to send us RFQs (Requests for Quotation) via eBay messages. We'll be glad to assist you.
DISCLAIMER
Marine Solutions operates as an independent entity and is not an authorized distributor of the mentioned Brand/Product.
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Thank you for choosing Marine Solutions on eBay. Your satisfaction is our priority, and we're dedicated to delivering quality products and exceptional service. Should you have any inquiries or require further assistance, please don't hesitate to contact us.