This book is previously owned. Any flaws are pictured above. All items come from a smoke-free house and are well taken care of. Shipping will be via USPS Media Mail. You will be notified when your item(s) ship. All sales are final. No refunds. Please let us know if there is a problem with your order so we may rectify it. Feel free to ask us any questions and thank you for shopping at Books Boutique!