Civago Coffee Mug 13oz

• Ceramic liner

• 304 Stainless Steel

• Vacuum-insulated

• Leak proof

• BPA Free

• 12 hours hot; 24 hours cold

• Durable

• Convenient to use

**PAYMENT** 

We accept payment exclusively through eBay- managed payment. Order will only be processed and shipped once full payment has been received.

** SHIPPING POLICY**

We are committed to delivering your order as quickly and efficiently as possible.

Handling Time

Orders are processed and shipped within **1 to 5 business days** after payment confirmation.Please be aware that weekends are not business days.

Shipping  Method

-We offer ** Free Economy Shipping** from outside the US. Delivery time may vary depending on your location,but typically range from *11 to 23* bussines day.

-We offer **Expedited Shipping** from outside the US via FedEx or DHL for faster and more secure delivery.Order are typically prepared within *1 to 5* business days and include a valid tracking number.Estimated delivery time is between 2 to 5 business days after dispatch.Buyers located in remote areas must purchase the additional "DHL Remote Area Fee".

Tracking

Once your order ships, you will received a tracking number to monitor your package's journey.

Customs & Import Duties

Please note that international shipments may be subject to customs fees or import duties.These charge the responsibility of the buyer.

**RETURN POLICY**

We want you to be completely satisfied with your purchase of the ** Civago Coffee Mug** if for any reason  within you're not happy with your order,we gladly accept return within **30 days** of delivery.

Return Condition

-Items must be returned in their original condition and packaging.

-Buyer is responsible for return shipping costs unless the item arrived damaged or defective.

-Refunds will be issued to the original payment method once the item is received and inspected.

*To initiate a return, please contact our costumer service team with your order number and reason for return.*

**FEEDBACK**

-We truly value your feedback as it is very important to us.

-If you encounter any issue with your order,please contact us first before leaving feedback. We will resolve problem quickly and   professionaly.  

-Your feedback is crucial in motivating us to improve our service further.

-We aim to make your purchase experience as pleasent as possible.