IF
RETURNING AN ITEM RETURN SHIPPING MUST INCLUDE FULL INSURANCE & SIGNATURE
CONFIRMATION
INTERNATIONAL SHIPPING
Expedited delivery available
for additional charge please email prior to making payment to
arrange
Contact our office for
any questions you may have
We are available Monday - Friday 9:30am-5:30pm EST
All emails sent over the weekend will be answered on
Monday
International shipping is NON negotiable
Combined shipping
is available
RETURN POLICY
WE HAVE A 30 DAY RETURN POLICY AND ARE GLAD TO ACCEPT FOR
VARIOUS REASONS BUT NOT SO MUCH BY THIRD PARTY MISINFORMATION
WE CLEARLY
& ACCURATELY DESCRIBE DETAILS AND CONDITION TO THE BEST OF OUR KNOWLEDGE.
IF ANY OF OUR MERCHANDISE IS TAKEN TO A THIRD PARTY (JEWELRY STORE, WATCH MAKER, OR ANTIQUE DEALER) AND YOU GET AN OPINION THAT CONFLICTS WITH OUR DESCRIPTION AND A RETURN IS REQUESTED, WE NEED A BUSINESS CARD WITH THE PERSONS NAME ON IT IN ORDER TO ACCEPT A RETURN AS WE WILL BE FILING COMPLAINTS AGAINST THESE PEOPLE FOR PROVIDING FALSE DETAILS TO CUSTOMERS.
MANY BRICK & MORTAR JEWELRY STORES, GOLD SHOPS, ANTIQUE SHOPS ETC ARE FINDING FALSE ISSUES WITH ITEMS PURCHASED OFF EBAY ON ITEMS NOT PURCHASED DIRECTLY FROM THEIR STORE. . WE REALIZE IT IS A CONFLICT OF INTEREST BUT THEY ARE GIVING INACCURATE INFORMATION SO YOU WILL RETURN AND MAYBE DEAL WITH THEM THE NEXT TIME.
PLEASE IF RETURNING FOR THIS REASON WE WILL NEED A BUSINESS CARD AND NAME SO WE CAN TAKE ACTION IF INFORMATION IS FALSELY GIVEN.