1.We will process your order within 2 business days. Once your order is shipped, we will provide you with a tracking number.

2.Standard shipping typically takes 8-12 business days.

3.Expedited shipping usually takes 2-7 business days.Any delays may be due to weather conditions or customs inspection, which are beyond our control, but we will continue to monitor your order until it's delivered.

4.We strive to ensure that you receive your products as quickly as possible. If you receive an incorrect item, please contact us promptly to arrange for an exchange or refund. If the product is damaged, refuse the delivery and contact us immediately.

5.If you need to update your shipping address, please make a note on your order or message us after placing the order. We are not responsible for incorrect or undeliverable addresses if we are not informed.

1.You have 7 days from the receipt of your order to contact us and 30 days to return the items. However, return shipping costs will be your responsibility unless the return is due to a product defect.

2.If there’s a quality issue with your product, please provide clear photos or a video as evidence.

3.Returned items must be in original condition with all packaging, components, and accessories included. We require the shipping tracking number, return reason, and your PO# to process the return.

4.Once we receive the returned item(s) as outlined above, we will issue a full refund immediately. If you prefer a replacement, we will ship it once we confirm receipt of the returned item(s).

5.We will cover the shipping cost or issue a partial refund if the product does not match the description.

6.For products with quality issues:

7.Return within 14 days for a refund.

8.Return within 30 days for a replacement.

9.Return within 1 year for a repair.

10.If the product has a quality issue after 6 months or more, we will only be responsible for the return shipping cost.

11.The return and refund policy does not cover damage caused by accidents, misuse, modifications, or physical damage.

Thank you for visiting us!

Our working hours are Monday to Friday, from 9:00 AM to 6:00 PM (GMT+8).

1.EST: 8:00 PM to 5:00 AM 2.PST: 5:00 PM to 2:00 AM

We aim to respond to all messages within 1 business day. If you don’t receive a reply, please resend your message. Serious buyers only, please place your order only if you agree to all the terms and conditions. Thank you!