Brand new, made to order. These are made via sublimation process, printed, hand wrapped. and heat pressed onto a blank 20 oz tumbler personally by me. Keeps drinks hot or cold for hours! Comes with a lid and straw. You can add a name to a tumbler by messaging me. I will copy the name verbatim as you write it, so I am not responsible for a misspelled name. I can create or find most nearly any design, if this is something you want, please reach out to me to discuss a completely custom tumbler, prices vary for custom work. I would create a mock up and custom listing for you. Thank you!