Item is brand new and has never been used. There might be multiple available for sale and you may or may not receive the one that is pictured. But quality is guaranteed. 

Customer service: Our custom service is dedicated to making your shopping experience the best. If you have any questions or concerns don't hesitate to reach out to us. Our customer service hours are 7:30 am to 6 pm every day Monday to Friday and from 8 am to 1 pm on saturdays. Except on times that we’re away from the office we will respond shortly. 

Payment We require payment before shipping any sold merchandise. Please make sure to pay within two days after an item is sold on an offer or a bid as we will cancel any unpaid orders within two days. 

Return Policy Money-Back Guarantee for 30 Days We work to satisfy our customers, so feel free to reach out to us through the eBay messaging system for any requests or questions. We will reach back to you as soon as practicable. 

It's our pleasure to deal with all of our customers.