SHIPPING POLICY

The handling time for most in-stock items is 1-2 business days. However, some items may have a longer handling time, such as special order items or items that are currently out of stock.

If you select overnight shipping, your order will be shipped as soon as it is ready to ship, but the handling time will still apply. This means that your order may not arrive overnight, depending on the handling time for the item.

To see the handling time for an item, click the Shipping, returns & Payments tab above the item's specifications. This will show you the handling time for the item before any shipment will commence.

• Shipping Times
  • Most in-stock items will ship within one business day of cleared payment.
  • Special order items will have a minimum handling time of 10 business days.
  • International shipping time varies based on the shipping method, the country you are located in, and any unforeseen Customs delays.
• Shipping Locations
  • We ship to the United States and most international countries.
  • We ship from warehouses located in California, Texas, Florida, and Pennsylvania.
• Shipping Options
  • We offer a variety of shipping options, including USPS, UPS, and FedEx.
  • We also offer expedited shipping options for an additional fee.
• Contact Us
  • If you have any questions about shipping, please contact us before you purchase.

Please note that the estimated delivery date is provided by eBay's automated system and is only an estimate.

PAYMENT POLICY

We accept the following payment methods:

• PayPal
• Credit cards
• Debit cards

Payment Deadline

Payment is required immediately upon purchase. We will not ship your item until payment is received.

Chargebacks

If you file a chargeback against us, we may suspend your account and take other actions to protect our interests.

Contact Us

If you have any questions about our payment policy, please contact us.

Thank you for shopping with us!

Additional Information

• We do not accept payments in cash or by check.
• We reserve the right to refuse any payment method.

Payment Handling

eBay handles the sale and the payment for all fixed-rate items. We do not have control over the payment process itself, as this is all handled by eBay. Once you have purchased an item, eBay will send you an invoice and you will be able to pay for the item using your preferred payment method.

No Holds Policy

We have a "no holds" policy, which means that we will not hold an item for you if you have not yet paid for it. If you do not pay for an item within 4 days of purchase, the item will be relisted.

RETURNS

Returns and exchanges are available at no cost if the item is defective or if we made an error. If you have a change of mind, there may be circumstances where returns may not be possible. For example, engine components carry a no-returns policy due to their precision nature.

StreetFX product lines are housed in multiple warehouses across the world. Although many of our items are listed as free shipping, this cost is absorbed into the listing price. This means that should you have a change of mind after an item ships, we may not be able to offer a cost-effective return, so please ensure the item suits your application before ordering, especially on bulky items.

Returning Items in Original Point of Sale Packaging

We require that all items be returned in their original packaging. This includes the original box, foam, and any other packaging materials. If the original packaging is damaged or missing, we may charge a fee to replace it.

Do Not Ship Items in Original Packaging (USE A SHIPPING BOX)

Do not ship items back in their original packaging. The original packaging is not designed to withstand the rigours of shipping and may be damaged in transit. Instead, ship the item back in its outer shipping box that came with it or purchase a new box at your local post office. 

This is only void if we ship items to u in their POS packing, for example, Larger items like Magnaflow exhausts.

Restocking Fees and Refund Terms

• Normally stocked items: 20% restocking fee
• Special order / made-to-order items: 50% restocking fee

Condition of Items

Items must be returned in their original condition, unopened and in the original packaging. Items that have been installed, test-fitted, or used will not be accepted for return.  

Shipping Charges

Shipping charges are non-refundable. This includes our cost to originally ship an item, even if we did not charge shipping.

Special Instructions

• Items that are returned must be shipped to the address provided in the return instructions.
• We recommend that you use a trackable shipping method when returning items.
• We will not be responsible for lost or damaged items that are returned.

CANCELLATION POLICY

Please note that cancellations must be requested within 1 hour of purchase. If a cancellation is requested after this timeframe, it is possible that the item may have already been shipped. Once an item has been picked, placed on the shipping dock, and a shipping manifest has been generated, it is not possible to halt the shipping process.

• Cancellation requests must be sent in via eBay's system in your "My eBay" tab or via messaging with the subject line "Cancellation."
• Special order / made to order items cannot be canceled without a 50% restocking fee.
• Quantity on hand is subject to change at any given time.
• Items out of stock will be shipped from a distributor or directly from the manufacturer.
• In the event that an item becomes unavailable due to a listing error, or a discrepancy in the listing description, we reserve the right to cancel the transaction.
• If a back order occurs, the buyer will be contacted as soon as we are notified by the manufacturer of such delays.
• In the rare occurrence that an item is discontinued, the buyer will be notified immediately (as soon as such information is confirmed with the manufacturer).

Instructions for Canceling an Order

• To cancel an order, please send us a message with the subject line "Cancellation."
• Please include your order number in the message.
• We will do our best to cancel your order, but we cannot guarantee that it will be successful if the item has already been shipped.