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1. Usually your items will be shipped via International Economy Air Mail, most customers will receive the items within 4 weeks(not guaranteed, depends on your location). Expedited Air Mail is available deponds on your order amount and country.
2. We provide express delivery (DHL/UPS/TNT/Fedex/EMS) for some items, please contact us for more details. 3. All items will be shipped out within 48 business hours upon receipt of payment (except Saturday, Sunday and other holidays). 4. We only ship to the confirmed address in the paid order. Before you pay, please make sure your address matches the address you would like us to ship to, and please provide your phone number if possible. 5. Buyer should be responsible for customs duties, excise and other tax. 6. We had blocked some buyers from some countries for the delivery time or customs issues, if you need the item, please contact us first. 7. International delivery is highly depended on the courier and customs, and always out of our control. If you do not receive your item after 8 weeks, please contact us immediately for further assistance. Thanks for your understanding.
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1. Feedback is very important to the development of our business, we are committed to customer service and satisfaction.
2. If you are satisfied with the items and our service, please leave positive feedback and four 5-star detailed seller ratings(DSRs) to encourage us to do better and better, any below 5-star mean that you are NOT satisfied, in that case please contact us at any time so as to clear up your discontent and resolve the problem. Thank you very much! The illustration shows how to leave the feedback: ![]() When rating sellers on shipping time, RATE THE SELLER ON THE TIME IT TOOK THEM TO MAIL THE ITEM, NOT THE TIME IT TOOK YOU TO RECEIVE THE ITEM. You shouldn’t hold sellers responsible for delays in mail services, international custom delays or for the time it took for your payment to clear. Here are some kind reminders from eBay on rating seller’s shipping time and shipping charge, just for your information, https://pages.ebay.com/help/feedback/detailed-seller-ratings.html 3. If you encounter a problem, please contact us before leaving negative or neutral feedback. We will make every effort to make your transaction with us as positive as possible. Thank you in advance! |
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1. We stand behind every product we sell, all items will be checked carefully before shipping.
2. All items comes with a 30-day warranty. If you encounter a problem, please contact us with a detailed description of the issue, and email photos of PARCEL and PRODUCTS to us. 3. Please allow 2-5 business days to process your return. If we do not have a replacement item in stock, we will refund your purchase within 2 business days. 4. We ONLY accept the return for original package, including all the accessories. 5. In order to keep our prices low and competitive, we are unable to bear the return shipping cost, all return freight should paid by the buyer. 6. When returning the product, we strongly recommend to use of a courier that can track packages, we will not be responsible for any shipping loss. |
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1. We provide high quality products and offer wholesale price to
retail stores, corporations, schools, and other business organizations,
please feel free to contact us for the details.
2. Please email us if you have any questions, we will do our best to answer all emails within 1 business day. 3. Business hours: 9:00am - 5:00pm HK Time, from Monday to Friday. We do not work on Weekends and other holidays. |

