*THE SMALL PRINT!
Same-day dispatch for all payments received before 12pm (signs 9am).
Orders received after 12pm should be dispatched the next working day - bank holidays, holidays and weekends excluded.
Orders received after 12pm on Friday will be dispatched on the following Monday - bank holidays excluded.
Dispatch times are not the same as delivery times, We are at the mercy of Our Couriers once your order has left our premises, Royal Mail second class is normally 4-7 working days, Please allow at least eight days before contacting us to chase your delivery.
Please don't give us low ratings for dispatch times based on delivery times.
Second class Royal Mail P&P is included for MAINLAND UK only, (certain postcodes excluded).
Customers in Northern Ireland, Ireland & Channel Islands please add £20.00 for carriage.
Customers from the Highlands, Islands or overseas please contact via email for carriage costs. (The sales price does not include overseas carriage costs)
For greater peace of mind, speedier delivery and better security, use our signed for trackable service - GET IT FAST , Parcelforce 24 hour / next day is only £12.99 extra (for orders received before 12pm (signs 9am), orders received after this will be dispatched via courier the next working day) and is available to most mainland UK addresses - Highlands, Islands and overseas please contact us for details. For some larger items this service will be the 48 hour service, as 24 hour is NOT available on larger sized items.
Any problems or queries with non-delivery please submit by e-mail, for a faster reply please supply; eBay ID, method of payment, order date, order value, delivery address, full name & email address.
If any items are damaged in transit, please let us know within 7 days and we will of course send out a replacement at no extra charge.
If you decide that the item is no longer required or the wrong item has been ordered you can return these to us at your cost.
**Please note that we are unable to accept returns for customised items**
Once the item has been received back with us and in a re-sellable condition we will then issue a refund minus the original posting cost. If you wish to return your item this will need to be within 30 days after your original order date. We are in no way responsible for the return of your items.
Unless there is an issue with the product we are unable to accept returns for custom items.
Orders that are returned due to "failure to deliver" will only be resent at buyers cost!
Royal Mail are now charging for items returned to us due to incorrect address details, no longer at this address, not collected from their sorting offices etc. The charge is £1.50 so any refund that is processed to yourself will be minus this cost and our original postage costs.
Display pictures may differ in colour, brightness or contrast to the actual finished printed Product due to the many variations in Material/ Ink and laptop /PC /Phone screen settings.
Once your order has been dispatched you will automatically receive via email an order dispatch confirmation, please ensure your settings are set up to accept this as this will also include a copy of your invoice
Our Customer service department is available via e-mail or call our office between 9.00am and 3.00pm Monday to Friday