Why Shop With Us
Important Notes Before Ordering
Product Description
Return Policy
All returns accepted—message us first for the smoothest experience.
Since some items ship from China, we often offer replacements, partial refunds, or full refunds without return to save you the hassle of international shipping.
Shipping Info
Dispatch: Within 7 business days from the location listed in item details.
Delivery: Europe ~7-10 business days; US ~10-14 business days (conservative estimate—tracking usually shows earlier arrival). Full tracking included.
Express: Available on request—message us for priority shipping options.
Note: International buyers are responsible for any customs duties or import fees.
Collection Delivery Information
We ship orders within 7 business days. Your model will be packed with the same care as fragile glass to help it arrive safely.
If you need expedited shipping or have special packaging requirements, please contact us before ordering.
Collector's Order Protection
Collector-grade models are not toys—they combine collectible and investment value. We inspect every item, use professional packaging, and ship with trackable logistics.
To resolve issues efficiently, please record an unboxing video and take clear photographs while unpacking. For severe damage, contact us within 24 hours with photos so we can discuss a fair solution.
Frequently Asked Questions
Q1: Are your products 100% genuine?
Yes. All our models are authentic products from authorized manufacturers unless clearly stated otherwise.
Q2: What does “New” vs “Used” condition mean?
“New” means unused and carefully inspected before shipping. “Used” items are described as accurately as possible in the listing photos and details.
Q3: Do you offer combined shipping / bulk discounts?
Absolutely. Please contact us with the items and quantities you want, and we will send you a customized offer.
Q4: Can I request photos before you ship?
Yes. After placing an order, message us and we can provide pre-shipment photos for confirmation before dispatch.
Q5: How is the item packaged?
We secure the model, wrap it with bubble wrap and corner protection, then place it in a reinforced carton with foam padding for international shipping.
Q6: What should I do if the item is damaged or not as described?
Please keep all packaging, record an unboxing video, take clear photos, and message us within 24 hours of delivery. We will resolve it as soon as possible.
Q7: Small parts broke during shipping—what now?
Minor breaks on mirrors, antennas, or similar parts can happen in transit. Simple glue repairs are usually the quickest fix. For severe damage, contact us with photos for partial compensation options.
Q8: Can I cancel or change my order?
Cancellations or changes are accepted within 24 hours of purchase and only before shipment. Once shipped, address changes may not be possible.
Q9: How long does delivery take?
We usually dispatch within 7 business days. Delivery to Europe is typically 7-10 business days; to the US about 10-14 business days as a conservative estimate—based on tracking, most parcels arrive earlier. Express options are available on request.
Q10: Do all orders include tracking?
Yes. Every shipment includes full tracking, and the tracking number is uploaded to eBay after dispatch.