The app for this product currently only supports Android and not iOS. For further assistance, please contact us.
*After receiving the product, please follow the detailed installation video on the product page. You can also contact customer service. Incorrect installation steps may cause the sensor to fail to connect.
*When showering, exercising, or swimming, it is recommended to apply the reinforcement sticker (included in the box) to prevent the sensor from loosening and causing connection failure.