Returns Policy – SRSM Supplies (eBay)
We want you to be happy with your purchase. Please read our returns policy below before buying.
Returns Accepted:
We accept returns within 30 days of delivery.
Condition of Returns:
Items must be returned In the same condition as received
With all original packaging, tags, and accessories (where applicable)
Unused and not damaged by the buyer.
If your item arrives damaged, faulty, or not as described:
Please contact us within 48 hours of delivery
Provide photos where possible
We will offer a replacement, partial refund, or full refund depending on the situation
Return Postage:
Buyer pays return postage unless the item is faulty or incorrect.
We recommend using a tracked delivery service.
Refunds:
Refunds are issued once the item has been received and inspected.
Please allow 2-5 working days for processing after we receive the return.
Important Notes:
Due to the nature of pallet goods, some items may show signs of handling or repackaging.
Contact Us:
If you have any issues, please message us via eBay and we will respond as quickly as possible to resolve the problem.
Thank you for your purchase.
SRSM Supplies
Providing quality stock at competitive prices.