Product description

  • The machine stops working and shows E0. What's up?

    E0 error usually results from two reasons: either the sealing lid behind the transparent bucket isn't installed, or the transparent bucket isn't fastened properly.

  • Is it okay if the machine makes buzzing or rattling sounds?

    Buzzing during ice - making (from the compressor) is normal. Rattling? Likely too little sugar (e.g., sugar - free cola) causes ice to jam the stirrer. Add liquid to melt ice and clean if needed.

  • Why can't my slushie machine turn ingredients into slush, no matter how long it runs?

    If it fails to make slush, check the sugar level. If below 4%, add 1–2 spoons of sugar. Use a sugary cola to test whether it's the machine or the drink's sugar content.

  • Why is the spout leaking?

    First, check if the silicone gasket at the spout is installed correctly. Also, avoid cleaning with hot water, as it can shrink the gasket and affect the seal.

  • Why does the machine say 70oz but mine is 54oz?

    70oz is the tank’s max storage; 54oz is the safe max for adding liquid.