📦 Delivery Policy

All products sold on our website are 100% digital. No physical items are shipped.

⏱️ Delivery Time

- Standard delivery is completed within 18 hours maximum after payment confirmation.

- Some products are marked as Automatic Delivery and are delivered within a few minutes.

⚡ Automatic Delivery Guarantee

If a product is marked as Automatic Delivery and you do not receive it within 20 minutes, you may contact our support to request a full refund.
In this case, the product will be refunded in full and you can keep it for free

🕘 Support Hours

Customer support is available daily from 9:00 AM to 10:00 PM (UTC+1 – Paris time).

⏳ Delays

If the delivery exceeds the stated time, you may request a full refund.

Due to the digital nature of our products, coconutpsmx does not offer refunds once a purchase has been completed. We are committed to customer satisfaction, so if you have any concerns or issues with your order, we encourage you to contact us immediately before considering a review. Our team is here to assist you in resolving any concerns to ensure a positive experience. 

We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.

We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.

We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.

We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.

We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.