eBay

Pokemon Card Bulbasaur Charmander Squirtle Charmeleon AR 167/165 sv2a 151

Frequently Asked Questions

Q1: Are the cards authentic?

A: 100% authentic—directly sourced from authorized distributors; absolutely no counterfeit or reprints.

Q2: What language are the cards in?

A: By default, they're in Simplified Chinese (unless otherwise specified).

Q3: What is the condition of the listed cards?

A: We will send you photos for confirmation before shipping. The condition shown in the pictures shared via our chat will be the final reference. Since each card's condition varies, if there are any stains or damages, we will communicate with you promptly to ensure you receive a card in good condition or as agreed upon.

Q4: Where is the shipment sent from and what's the delivery time?

A: Shipped from China. Orders will be dispatched within 2–5 days after payment, with delivery taking 7–14 business days. Full logistics tracking is provided throughout the process.

Q5: What should I do if I receive damaged or missing items?

A: Please take a video of the unboxing and clear photos to help us process your return or replacement quickly.

Q6: Can I return the product?

A: Sealed products (such as booster packs or box sets) are non-returnable once opened.

Q7: What if I have very high standards for card condition?

A: Please note that sports cards are collectible items and may have minor imperfections from manufacturing or handling. If you have extremely strict condition requirements (e.g., demanding perfect corners, edges, and surfaces), we recommend carefully reviewing the photos we provide before purchase. We reserve the right to cancel orders if we cannot source cards that meet the condition standards shown in our listing photos. All transactions are based on the actual condition confirmed through our communication, and we cannot guarantee that every card will meet perfectionist standards.

Return Policy

• We accept all returns and want you to be completely satisfied with your purchase. However, please contact us through eBay Messages before initiating a return request.

• By communicating with us first, we can provide you with detailed return instructions tailored to your specific situation. Since some items ship directly from our warehouse in China, international returns can be time-consuming, costly, and environmentally unfriendly. In many cases, we can offer a more convenient solution—such as a replacement, partial refund, or full refund without return—saving you the hassle of shipping items back overseas.

• We believe that open communication leads to the best outcome for everyone. Thank you for your understanding and cooperation!

Shipping Policy

• Ship From Location

All items are shipped directly from the location specified in the item listing (see "Item location" in the listing details).

• Standard Shipping

We provide fully tracked shipping services for all orders. For international deliveries, please allow approximately 7-10 business days for your package to arrive, depending on the destination and local customs processing.

• Expedited Shipping Options

Need your item faster? We offer expedited shipping services upon request. Please visit our "Contact" page or send us a message through eBay to inquire about express delivery options and pricing. We'll be happy to arrange priority shipping for you.

• Important Notes

Tracking: All shipments include tracking numbers, which will be uploaded to eBay once your order is dispatched.

Customs & Duties: International buyers are responsible for any customs duties, taxes, or import fees that may apply.