For any inquiries, please feel free to contact us via eBay.
We typically respond within 24 hours of receiving your message (excluding weekends and public holidays).
Note: This is an aftermarket replacement part, not an OEM product. The brand names and models listed are for compatibility reference only and do not imply affiliation with or endorsement by the original manufacturers.

1. If you haven’t received your package yet, please first check with your family members or neighbors to see if they can assist with picking it up on your behalf.

2. For return requests, undelivered parcels, or product-related issues, please contact us directly before initiating any return procedures or opening a case on eBay (e.g., "Item Not Received" or "Return Request"). We are committed to resolving your concerns promptly and fairly, and proactive communication will help us avoid unnecessary disputes. Thank you for your understanding.

3. For any other questions or feedback, feel free to reach out to us at any time.

We guarantee a response within 24 hours on business days after receiving your message.

Thank you for your cooperation and understanding! We appreciate your trust in our service!!

Order Fulfillment from Our USA Warehouse

1. Shipping Coverage & Address Verification

• Estimated Delivery Time: 3–7 days for most addresses.
• Important Note: If your shipping address falls within the regions listed above, please verify your address details before purchasing. We strongly recommend ordering from the USA warehouse for optimal delivery efficiency.

• Some USA warehouse products cannot be shipped to remote areas. In such cases, try purchasing the item from our Chinese warehouse.
• Certain products are exclusively fulfilled from our Chinese warehouses.

2. Processing & Shipping Timelines

• Handling Time: Orders are typically processed within 1 business day after verified payment is received (excluding weekends and public holidays).

3. Expedited Shipping Options

• Expedited Shipping (USPS Priority Mail):
  • Cost: $15
  • Delivery: 1–3 working days (weekends excluded).
  • How to order: Select "Expedited Shipping (USPS Priority Mail)" at checkout.

• No "overnight" shipping or "pick-up" services are available.
• For urgent orders, place your order before 9:00 AM Pacific Time on business days to ensure same-day processing.

4. Shipping Guarantees & Recommendations

• Standard Shipping: Free of charge for most orders.
• Expedited Shipping: Recommended for time-sensitive needs.