Shipping
✔ Same business day free shipping within United States
✔ Delivery Time: 3-5 business days (continental U.S.).
✔ Tracking Info: Provided automatically via eBay.
✔ All orders will be shipped through USPS First Class, UPS and Fedex depends on the weight of the items.
✔ Shipping notification will be emailed to you once package has been shipped
Fast & Reliable Shipping – Your order is our priority!
Order Processing: 72 hours (Mon-Fri).
We package all items with care to ensure safe arrival!
Tracking number emailed as soon as your order ships!
🌍 Ships from U.S. Warehouse – No long waits!
📦 Standard Shipping (Free): 3-5 business days (U.S. only).
ULTRA-FAST SHIPPING – Because you shouldn’t wait!
We guarantee on-time delivery or your shipping fee back!
Returns
✓ 60-day returns |: Items must be unused in original packaging
✓ Required: Contact us before initiating return (ensures fastest resolution)
For buyer's choice returns:
• Please select:
"Changed mind"
"Didn't like item"
"Ordered by mistake"
For item issues:
Contact us immediately with photos/video evidence
✓ We may offer solutions without needing a return
⚠ Non-refundable cases:
• Used/assembled items • Missing packaging • Buyer-caused damage
⭐Process:
Message us → 2. Get return label (if eligible) → 3. Refund in 3-5 days after inspection
Warranty
Warranty Coverage:
✓ 90-365 Days Coverage (varies by product - refer to product description)
✓ Excludes: Physical damage, liquid exposure, unauthorized repairs
✓ Required: Proof of purchase + clear defect photos/video
✓ Solution: Repair/replacement at seller's discretion
Claim Process:
•Contact us within warranty period
•Provide order number + defect evidence
•We respond within 48h with solution
Feedback
⭐We Strive for 5-Star Service!
Your feedback helps us improve and build trust.
⭐ Before Leaving Feedback:
1️⃣ Contact Us First if any issue arises - we resolve 99% of problems within 48 hours!
2️⃣ Verify your item meets expectations (check sizing, if applicable)
3️⃣ Inspect packaging thoroughly before installation
✅ Preferred Feedback Content:
✔ "Fast shipping with secure packaging"
✔ "Great customer service"
✔ "Seller provided excellent technical guidance"
⚠️ If You're Unhappy:
Please message us via eBay Messages with:
• Order number
• Photos/video of the issue
• Your desired solution
We promise:
• Response within 24 hours
• Replacement/refund before you leave feedback
• Free return shipping if our mistake
About US
About Artudatech
Founded in 2009, Artudatech is focused on Sporting Goods/Musical Instruments/Toys &Hobbies/Computer/Tablet&Networking/Bike/Business & Industrial and other categories of products, and is a leading brand manufacturer. Our professional development and sales team ensures a wide range of high-quality products for customers.Quality control measures are taken to ensure the reliability of our products. With high-quality products, a strong business reputation, and excellent after-sales service, we have earned a strong reputation among global customers. We will continue to serve customers with professionalism, dedication, perseverance, excellent product and considerate service.Let time verify quality and win the future with reputation. Meanwhile, we focus on development, and new products are introduced to the market every year.
We welcome you to contact us for more information and look forward to working with you!