- We ask for item(s) to be paid
for within 2 business days of purchase, however, if this is not
possible, please let us know to discuss solutions,
- Once you receive your goods,
please inspect them for any damage during transit, and report the damage
within 24hrs. If all is well please leave positive feedback, so we are
aware that you have received your goods.
- Please note that if there are
any problems please contact us so we can resolve the problem.
- PCs for People offers a free
30-day guarantee on all of our items. If you are not satisfied we
will accept your return and provide a full refund.
- Shipping will be free of
charge.
- Goods will be dispatched within
two business days of cleared funds.
- We do not ship Internationally,
- Please ask if you have any
questions.
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REC Cosmetic Condition Field
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Hollitronic Cosmetic Grade Description
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Assigned in Reuse
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Assigned in Reuse
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C1 = Damaged (For materials recovery)
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N/A
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C2 = Used Poor (Heavy use and age)
· Cosmetic blemishes are
significant, such as multiple heavy dents, may require repair
· Damages to latches, hinges,
keyboards, etc. are prevalent
· Critical parts are missing
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C2
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C3 = Used Fair (Moderate use and age)
· Cosmetic blemishes are consistent
with wear, including multiple dents, discoloration, and light to heavy
scratches
· Damage to latches, hinges,
keyboards, etc.
· Some parts, panels, bezels, or
covers may be missing
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C3
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C4 = Used Good
· Cosmetic blemishes include
scratches and/or other surface imperfections from consistent use, but
equipment is in good condition overall
· Minor wear of labeling may be
visible
· Small dents and small areas of
discoloration may be present from the removal of tags
· No damage to latches or hinges,
not any missing parts, panels, bezels or covers
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C4
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C5 = Used Very Good
· Cosmetic blemishes include minor
scratches and/or other surface imperfections from consistent use, but
equipment is in good condition
· Minor wear of labeling may be
visible
· Minor dents and areas
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C5
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C6 = Used Excellent
· Overall excellent cosmetic
condition
· May have light scratches or other
minor blemishes from normal wear
· Minor cosmetic blemishes have no
impact on the system?s overall functionality or performance
· Fully cleaned with all
non-original labels removed
· No missing parts
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C6
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C7 = Certified Pre-Owned (Seller or Manufacturer
Refurbished)
· Used equipment that has been fully
restored to like-new condition with warranty
· Fully cleaned and cosmetically
repaired with no blemishes
· No missing parts
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C7
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C8 = Unused
· New, out of box, unused equipment
removed from original packaging with no signs of wear or alteration
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C8
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C9 = New Open Box
· New, unused equipment in original
packaging where factory seals have been broken
· No signs of wear or
alteration
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C9
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REC Functional Condition Field
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Cosmetic Category
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Hollitronic Functional Grade
Description
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Assigned in Reuse
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Assigned in Reuse
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Assigned in Reuse
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F1 = Collectible or Specialty Equipment (Core Requirement
6.(e)(3)(A))
· Collectibles are rare, vintage,
and no longer manufactured or supported by the OEM
· Specialty equipment are rare and
specialized equipment not generally available in retail
· May have broken or missing
parts
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C6 - Used Excellent
C5 - Used Very Good
C4 - Used Good
C3 - Used Fair
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C6 - Used Excellent
C5 - Used Very Good
C4 - Used Good
C3 - Used Fair
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F2 = Verified Specialty Electronics (Appendix D)
· Verified removed from operation
with no known defects in functionality
· No physical damage or
defects
· No corrosion
· No missing parts
· Part numbers and serial numbers
verified accurate
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C7 - Certified Pre-Owned
C6 - Used Excellent
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C7 - Certified Pre-Owned
C6 - Used Excellent
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F3 = Key Functions Working (Appendix C - Test and Repair)
· A subset of the primary functions
of the device that an ordinary user of the device expects to function are
verified working through manual or software tests
· Software may not be loaded or
configured
· Hardware required for key
functions to be tested may have been removed after testing (e.g. Hard
Drive)
· May be missing components or parts
not essential to key functions
· Secondary functions may not be
tested or working
· May not include Focus Materials
(e.g. Battery) that are not working or not tested
· All missing components or parts
will be listed for each item
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C6 - Used Excellent
C5 - Used Very Good
C4 - Used Good
C3 - Used Fair
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C6 - Used Excellent
C5 - Used Very Good
C4 - Used Good
C3 - Used Fair
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F4 = Hardware Functional (Appendix C - Test and Repair)
· All hardware is tested and
verified working through manual or software tests
· No missing or damaged components
or parts
· Software not loaded or
configured
· No hardware defects
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C6 - Used Excellent
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C6 - Used Excellent
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F5 = Refurbished (Appendix C - Test and Repair)
· All functions tested and verified
working through software tests
· Loaded and configured with legally
licensed software for full operations
· Software test results are
available
· No hardware or software
defects
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C6 - Used Excellent
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C6 - Used Excellent
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F6 = Like New (Appendix C - Test and Repair)
· All functions tested and verified
working through software tests
· Repaired with OEM original
parts
· Loaded and configured with
original manufacturer?s legally licensed software for full operation
· Meets OEM specifications for full
original functionality
· Software test results are
available
· Zero defects
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C7 - Certified Pre-Owned
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C7 - Certified Pre-O
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