Shipping Policy
We offer worldwide shipping with two convenient options:
Economic Service:
Delivery in 11–21 working days
Fully traceable online
Includes insurance and coverage for additional items
Expedited Service:
Delivery in 1–4 business days
Fully traceable online
Includes insurance and coverage for additional items
Important:
We are not responsible for shipping errors due to incorrect addresses, customs delays, or duties in the buyer’s country.
Any customs fees, taxes, or charges must be paid by the buyer.
If a parcel is returned or rejected due to customs or incorrect address, the buyer is responsible for reshipping costs.
Lost parcels by the carrier are fully covered, and we will refund your payment in full.
Handling Time:
Orders are dispatched within 2 business days after receiving clear payment.
Payment
We accept PayPal from verified members only.
Payment is expected within 5–7 days of auction end.
If payment is not received, your item may be relisted.
Return Policy
We want you to be completely satisfied!
30-day money-back guarantee: If you are not happy with your purchase, return it for a refund.
A 10% restocking fee applies per product.
Shipping costs for returns are paid by the buyer.
Original shipping fees and non-refundable charges will not be refunded.
Why Buy From Us?
High-quality natural gemstones
Professional packaging and secure shipping
Fast and reliable service
Excellent customer support