PRODUCT DESCRIPTION

USPS – this shipping method will be used for all domestic small packages.
UPS Ground / FedEx– this shipping method will be used for all domestic mid size packages.
Pilot(Truck)– this shipping method will be used for large packages.
USPS Post Office – this shipping method will be used for shipments outside the continental 48 states, PO Boxes, Canada and internationally.
Free shipping is offered to customers within the continental 48 states.
Some larger items may not be shipped internationally since they exceed the US postal office size regulation.
All packages will be shipped out from our California or Georgia warehouse. We will adjust the shipping location on the basis of the item current stock and your order delivery address.
Additional fee will be charged if your order is shipped outside the continental USA, including HI, AK, VI, GU, MP, PR,APO and FPO. There will be delay if this process is not completed.
International buyers will be responsible for brokerage fee and duty tax which isn’t included in the total amount of the payment.

Note:

 All payment is expected within the time scheduled, an unpaid item will not guaranteed in stock, once the payment is cleared, we will ship out items as soon as possible;
  Please double check shipping address, if more than one address is set up on your Paypal account, make sure to provide the correct one.

 Customer satisfaction is guaranteed, if you are not satisfied with our product for any reason, please contact us within 30 days;
 Items to be returned must be in new and resalable conditions, otherwise you will be subjected to a 25% restocking fee;
 All returns must be pre-approved by our customer service support team via E-mail and an RMA# must be obtained;
 Refund will be only for the item price, shipping and handling free won't be refunded;
 Most of our products do not come with instructions and won't be provided, PROFESSIONAL INSTALLATION is highly recommended. Parts that are modified in any way or damaged as result of improper installation will not approved for return.

Our office hours are Mon - Fri 9:30am - 6:00pm PST, we do not answer any emails on weekend, and we will reply all emails in the order it was received.
At times we did receive comments from buyers that they have not received our emails, reason for those are that some emails do get into the SPAM mail box, so to better assist our customer, please use the "contact seller" on your auction page, and we will answer your questions through ebay' message system.
Negative feedback will not help resolve any problems you have, please contact us via email or call us at the phone number provided on the invoice before leaving a negative feedback, our customer service rep will make best effort to help you with the issues.
During the high season time, there might be times that popular merchandise are backorder, we do try our best to keep the inventory accurate for the item that we list. There might be chances that the item is out of stock before we can stop the listings. If this does happen, we will try to contact our customer and provide a few option, by offering a ETA of the item, exchange or upgrade to another item or issue a full refund, if customer does not wish to wait.