never been used by me however there is a possibility of it being refurbished if it is its grade a++. s25+ 12gb of ram 256 mb of storage. my phone was lost this was the replacement from the insurance i had on it and I already got new phone in between. it is T-Mobile network locked however it is paid off so you should be able to make it a fully unlocked phone 30-60 days. Great deal on a brand new or looks and functions as a new phone. if you have any questions don't hesitate to reach out.