About Us
Welcome to our shop! We are a merchant focused on providing high-quality goods and high-quality services. We mainly sell home, garden and jewelry related products.
Any products we sell will be inspected before shipment to ensure that every customer who orders from our store receives a satisfactory product. Of course, sometimes we may cause the goods you receive to be damaged or unsuitable due to our negligence or violent logistics. If you encounter this situation, please feel free to contact us and we will provide you with a satisfactory solution.
We are committed to providing customers with the best shopping experience, making you feel comfortable and convenient.
In the meantime, if you have any questions about the product, please feel free to tell us. We will continue to innovate and improve the quality of our products.
Payment
Dear customer, we are glad that you like our products! Please be sure to check the order quantity and amount before placing an order, confirm the product attributes and consume rationally.
We accept payment methods from PayPal and credit cards.
If you have any questions, please feel free to contact us. We hope you can have a convenient and comfortable shopping experience in our store.
Shipping
Dear customer, your goods will be shipped within 3-5 days after placing the order, please be patient. Delivery times vary for each region. After the goods are shipped, there will be a logistics tracking number for the goods. Please pay attention to the logistics tracking information.
The logistics we use is eBay's officially designated logistics Speedpak. Except for some special items that cannot be sent using Speedpak, we generally use this logistics to send ordinary items.
It is important to note that once the item has been shipped from our warehouse, we cannot contact the logistics company or do anything with the package. If one day you suddenly find that your logistics information has not been updated for a long time, then you can go to the Speedpak official website to find the contact information to check the status of your package, or you can also contact us to find a solution.
Please don't rush to give us negative reviews, your encouragement is our biggest motivation.
Returns
Dear customer, when you receive your purchased items, please check the items and packaging carefully. If you have any problems with the item please don't hesitate to get in touch with us.
We accept 30 days of free returns and replacements. However, if your returned item is broken or damaged, we will not be able to refund you. Please pack items properly.
If there is China Post Logistics in your local area, please choose China Post to return items to us if possible.
Please contact us before returning the item. And then please wait patiently after the package is sent. We will refund you after we receive the intact package from you.
Contact Us
We check the message every workday, you are welcome to leave us a message!
Due to the time difference between countries, we may not be able to reply to your message immediately, but we will reply to you as soon as we see your message. It will not take more than 24 hours at the latest, except weekends, so please be patient.
Thank you so much for your understanding.