Returns Policy

We want you to be completely satisfied with your purchase. If for any reason you're not happy with your item, you may return it within 30 days of receiving it for a full refund or exchange, subject to the following conditions:

1. Return Eligibility

   • Items must be unused, in original packaging, and in the same condition as when received.
   • Personalized or custom items are not eligible for return unless defective.

2. Return Process

   • To initiate a return, please contact us with your order number and reason for return.
   • We will provide you with a return authorization and instructions.

3. Return Shipping

   • Customers are responsible for return shipping costs unless the item received was defective or incorrect.
   • We recommend using a trackable shipping service to ensure your return is received.

4. Refunds and Exchanges

   • Refunds will be processed to the original payment method within few days of receiving the returned item.
   • If you choose an exchange, we will ship the replacement after receiving the original item.

5. Damaged or Faulty Items

   • Please report any damages or faults within 7 days of receipt. We will arrange for a replacement or refund as appropriate.

If you have any questions about our returns policy, please do not hesitate to contact us.