DHL : From Startup to Global Upstart, Paperback by Chung, Po; Bowie, Roger, ISBN 1501515926, ISBN-13 9781501515927, Brand New, Free shipping in the US

The authors, who have both been associated with DHL, relate the story of DHL’s development, illustrating a framework for how to conceive, build, and sustain a global business and take advantage of the global service economy. Focusing on the first two decades of the company, they describe what differentiated DHL from its competitors, and the ideas, philosophies, culture, and context that established a new way of doing business, as well as barriers it faced. They examine four themes--the business environment, the market, the regulatory environment, and the philosophy and culture--and the factors that enabled the company to endure, as well as how the company has been able to maintain the same basic values and work ethic of its start-up years. Annotation ©2018 Ringgold, Inc., Portland, OR ()