We only accept Paypal:

1.Please finish the payment within 7 days or we will close the auction.

2.Leave the phone number if you choose express way to ship your order.

3.We only ship to your eBay address, do not ask us to change the address by eBay message.

• For purchases made directly from our online store, if for any reason you are not fully satisfied with your purchase, you may return your products with original package within 30 days as long as they are new, undamaged, and unmodified. We can not guarantee that your item will be accepted for a refund or exchange if it does not meet these requirements. 

• Tesway will pay the shipping costs of the returned item(s) for the following reasons: carrier damage, defective product, product inconsistent with advertisements, incorrect product received. For all other reasons, customers are responsible for the return shipping fees.

• If damage results due to improper handling during the setup or installation, whether done professionally or by the customer, then the product is no longer eligible for replacement or refund.

• Please note: We will not accept returns with product modifications as it voids our warranty policy. Any modified products received will be returned to you at your expense.

Please be prepared with your invoice or the following information： 
1. Order number
2. Proof of purchase
3. Video or photo of the faulty product (if applicable)
4. Mailing address

1. our goal is to make sure you are a happy buyer and purchase from us.

2. please email us before leaving 1 or 2 reviews, leaving negative feedback or opening disputes.

3. we understand the concerns and frustrations you may have and will endeavour to resolve the issues. Please give us the opportunity to resolve any issue.