Shipping Charges: Shipping fees are calculated based on the total weight of your order.

Shipping speed by Regular post:

• Europe: 1-3 weeks (usually 4-6 working days)
• UK: 1-3 weeks (usually 4-6 working days)
• USA: 2-5 weeks (usually 2-3 weeks)
• Canada: 2-6 weeks (usually 3-4 weeks)
• Australia: 3-6 weeks (usually 3-4 weeks)
• Rest of the World: 2-8 weeks (usually 2-4 weeks)

Courier Service: 

• For orders over 500g shipping within Europe, we typically use FedEx or UPS. 
• Estimated delivery 3–10 business days, depending on your location.

Additional Notes:

• Shipping method is determined by the total weight and destination of your order.
• Tracking details will be provided upon dispatch.
• Please allow additional time during holidays or due to customs delays.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

If you would like to exchange a product for a different size or colour, please follow the return policy and instructions. You may purchase the new item you want immediately to insure the item is in stock. Your original purchase will be refunded when we receive your returned product.

Product must be returned unused in its original packaging. The amount refunded excludes any outbound shipping paid on the original purchase.

We cannot assume responsibility for misdirected, lost or damaged shipments. Return shipments should be sent with a tracking service.

Customers are responsible for return shipping costs. If we sent you the wrong product by mistake, we will pay for your return shipping and ship the correct product back to you free of charge.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Upon discovering any damage, please take clear photographs of both the damaged item(s) and the box in which your item(s) were shipped. These images are crucial for us to understand what went wrong and to improve our shipping methods in the future.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.