Terms & Conditions

Payment

·         We use eBay-managed payments for a smooth and secure checkout.

·         Your order will be shipped once full payment is received.

Shipping

·         Orders are sent from Malaysia via DHL or SingPost Premium.

·         Handling time: 1–5 business days.

·         You’ll receive a tracking number once your order ships.

·         Estimated delivery is 5–14 business days, depending on your location.

·         All items are carefully packed to ensure they arrive safely.

Remote Area Reminder

·         If you're in a courier-classified remote area, there may be an extra delivery charge.

·         We’ll message you if this applies.

Returns & Support

·         If there's a problem with your order, kindly contact us first — we’re here to help.

·         Returns accepted within 30 days if the item is unused and in original condition.

·         Returns will not be accepted if:

o    The item is damaged from misuse or improper handling

o    It has been disassembled, modified, or tampered with

Please inspect your order upon receipt and follow product instructions carefully

Customs & Import Fees

·         Import taxes, duties, and related fees are not included in the item or shipping price.

·         These charges are the buyer’s responsibility — please check with your local customs office if unsure price.

Feedback

·         Your 5-star positive feedback means a lot to us!

·         If anything isn’t right, message us before leaving negative or neutral feedback — we’ll do our best to resolve it.

·         We appreciate your support and aim to make your experience a positive one.

 

Thank you so much for shopping with us!