Having Trouble Purchasing?

In certain regions such as Europe ,Asain or the Middle East, some items may not be available for direct purchase through our eBay store.
If you are unable to place an order, please click the Request Special Link button below to receive a dedicated purchase ebay link.

Please include the following details in your message:

• 1. Your shipping country
• 2. Desired item size
• 3. Item Name or ebay link

We will respond with a purchase link within 24 hours of your request.

 

OUR POLICIES

Authenticity Guarantee

All items undergo a thorough inspection by our professional verification team prior to shipment.
Each product is carefully evaluated based on the following criteria:

• Model number and size
• Box condition
• Box label accuracy
• Tissue paper and inner packaging condition
• Included accessories and contents

Anti-Fraud & Scam Prevention

We carefully inspect the size and condition of every item before shipping.
For fraud prevention, all shipping processes are recorded to ensure transparency and protect both buyer and seller.

Payment Policy

• We accept secure payments via PayPal, Google Pay, VISA, MasterCard, AMEX, and Discover.
• Payment must be completed within 3 days of purchase.
• If payment is not received within this timeframe, your order will be automatically canceled.

Shipping Policy

• Tracking number will be uploaded within 3–7 business days after payment confirmation.
• Shipping carriers: FedEx, DHL, EMS
• Delivery may be delayed by 1–2 business days during Korean holidays or weekends.
• No address changes are allowed after payment. Please verify your shipping information before checkout.
• A valid shipping address and phone number are required for delivery.
• The shipping address must match the buyer's registered address.
• Shipping fees vary depending on weight and destination.
• Combined shipping is not available due to packaging and logistics requirements.

Customs & Import Duties

1. Customs Taxes

• Buyers are responsible for all customs duties, VAT, and related fees in accordance with eBay policy.
• Please check your country’s import regulations before placing an order.
• If the shipment is refused due to unpaid taxes, the buyer will be charged return shipping and a 10% restocking fee.

2. Customs Hold

• If your package is held at customs, please contact your local customs office or shipping carrier (FedEx or postal service).
• If additional documentation is required, contact us via eBay message and we will assist you promptly.
• If the item is returned due to failed delivery (e.g., incorrect address or unavailability of receiver), the buyer is responsible for round-trip shipping and a 10% restocking fee.

Return & Refund Policy

• Returns are accepted within 30 days of delivery.
• Please contact us via eBay message before initiating a return. Our team will assist you throughout the process.
• Refunds will be issued after we receive and inspect the returned item.

Standard Returns (Shipping + 10% Restocking Fee Deducted)

• All original accessories must be unused and unopened.
• The item must be returned in its original condition with all manuals and packaging intact.

Returns Not Accepted

• If any accessories have been opened or used.

Contact Us

Please feel free to contact us anytime via eBay message.
We typically respond within 24 hours on business days.um