
Experience next-level productivity and entertainment with the Hyangin 23.8" FHD 100Hz monitor. Ideal for business, study, gaming, or content creation, it delivers crisp visuals, flexible ergonomics, and wide compatibility in one elegant solution.
Hyangin – Empowering display solutions for modern lifestyles.
## **Hyangin 1-Year Limited Warranty**
Thank you for choosing Hyangin. We stand behind the quality of our products and are proud to offer a **1-Year Limited Warranty** from the date of purchase.
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### 🛡️ **Warranty Coverage**
This warranty covers:
* Manufacturing defects in **materials and workmanship**;
* Functional failures that occur under **normal usage conditions**;
* Applicable only to **original purchasers** with valid proof of purchase (eBay order ID or invoice).
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### ❌ **What Is Not Covered**
This warranty **does not cover**:
* Damage caused by misuse, abuse, accident, or unauthorized modification;
* Normal wear and tear, cosmetic damage (scratches, dents);
* Damage caused by improper installation, operation outside the intended use, or failure to follow user instructions;
* Products purchased from unauthorized resellers or second-hand.
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### 🔧 **How to Make a Warranty Claim**
If you believe your product is defective and under warranty:
1. Contact us via **eBay Messages** with your **order number**, issue description, and photos/video (if applicable);
2. Our support team will respond within **1–2 business days** to assist with troubleshooting or claim processing;
3. If approved, we will repair, replace, or refund the item at no cost to you (at our discretion).
> *In most cases, we will cover the return shipping cost if the issue is confirmed to be warranty-related.*
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### ⏳ **Warranty Period**
* The warranty is valid for **12 months** from the date of purchase;
* Replacements do **not extend** the original warranty period.
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### 📬 **Need Help?**
For any questions, feel free to contact us through **eBay Messages**. Our team is here to help and ensure your Hyangin product performs reliably.
## **Return Policy for eBay Store (U.S. Buyers)**
We want you to be 100% satisfied with your purchase. If you're not happy, we’re here to help.
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### 📦 **30-Day Return Policy**
We accept returns within **30 days** of delivery. To qualify for a return:
* The item must be **in the same condition** you received it (unused, undamaged, and in original packaging);
* Include all accessories, manuals, and tags;
* Returns must be initiated through eBay’s return process.
> **Note:** Items marked *“Non-returnable”* or *“Final Sale”* in the listing are not eligible for return unless they arrive damaged or defective.
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### 🛠️ **Damaged or Defective Items**
If your item arrives damaged, defective, or not as described:
* Please contact us **within 48 hours** of delivery via eBay Messages;
* Upload clear photos of the damage or issue;
* We will offer a replacement, exchange, or full refund.
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### 💰 **Refunds**
* Refunds will be issued to your **original payment method** once the item is received and inspected;
* Original shipping fees are **non-refundable**, unless the return is due to our error;
* Refunds are typically processed within **3–5 business days** after return receipt.
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### 🚚 **Return Shipping**
* If the return is due to **buyer’s remorse** (e.g., changed mind, ordered by mistake), the **buyer pays for return shipping**;
* If the return is due to a **seller issue** (e.g., wrong item, damaged), we will cover return shipping.
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### 📌 **Important Notes**
* All returns must be **authorized through the eBay return process**;
* Please pack the item carefully to prevent damage during return transit;
* Items returned in **used or damaged condition** (not due to our fault) may be subject to a **partial refund**.
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### 📬 **Need Help?**
Please reach out to us via **eBay Messages** with any questions or concerns. We’re happy to assist!
## **Shipping Policy**
At Hyangin, we aim to deliver your order safely and quickly. All orders are handled with care and shipped from our U.S. warehouse.
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### 🚚 **Shipping Within the United States**
* **Processing Time**: Orders are processed within **1–3 business days** (excluding weekends and holidays).
* **Standard Shipping**: Delivery typically takes **2–5 business days**, depending on your location.
* **Expedited Shipping**: Available at checkout (if applicable).
* All orders include **tracking** and are shipped via trusted carriers such as **UPS, FedEx, or USPS**.
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### 🆓 **Free Shipping**
We offer **free standard shipping** on all U.S. orders unless otherwise stated.
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### 🔒 **Order Tracking**
Once your order ships, a tracking number will be uploaded to eBay and emailed to you. You can track your shipment at any time via eBay or the carrier’s website.
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### ⚠️ **Shipping Restrictions**
* We currently ship to the **contiguous United States only**.
(Shipping to Alaska, Hawaii, Puerto Rico, or U.S. Territories may not be available or may incur additional fees.)
* **No PO Box or APO/FPO addresses** for large or bulky items.
* We do **not** ship internationally at this time.
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### 📦 **Delivery Issues**
* If your tracking shows “Delivered” but you haven’t received your item, please contact us within **3 days**.
* Please inspect your package upon arrival. In case of **visible damage**, report it to us within **48 hours** with photos for claims processing.
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### ❓ **Questions?**
If you have any questions or need to make changes before your item ships, please contact us through **eBay Messages**. We’re happy to help!
We’d love to hear from you!
eBay protects your privacy by hiding full phone numbers and email addresses in the order details.
No worries — you can still reach us easily:
💬 Send us a message on eBay — we’ll reply quickly during business hours.
📞 Need our phone or email? Just place your order and then ask us — we’ll be happy to share our contact info for faster service.
Your questions are always welcome, and we’re here to help before and after your purchase!

