Dear Customers,
We would like to inform
you that our RC tanks are hobby-grade items and not toys. We anticipate
that buyers possess the necessary skills to maintain the tank, as its
components are subject to wear and may experience operational issues
over time. A lack of manipulative ability may diminish the enjoyment
derived from operating the tank. This product is therefore recommended
for individuals with the capacity for hands-on maintenance and an
interest in component replacement. It may not be suitable for those
unable to dedicate time to learning about the tank's use and upkeep,
despite our willingness to provide guidance. Additionally, it is not
suitable for children under 10 years of age due to small parts which
pose a choking hazard. Direct adult supervision is required, and an age
recommendation of 14+ is advised.
Given the
inherent nature of hobby-grade products and the aforementioned
considerations, to process a refund, kindly provide photographic
evidence of the shipment's condition, any physical damage, or a video
demonstrating non-functional parts. Failure to provide this evidence, or
submitting false claims or incorrect return requests due to
unfamiliarity with product use, may result in a deduction of up to 50%
from your refund. Please be aware that the manufacturer reserves the
right to modify the product from the images shown, which are for
illustrative purposes only. Variations in color and parts may occur, and
such changes in features, box contents, or product appearance will not
be accepted as grounds for return. Minor dents, tears, or wrinkles may
be present on the outer cardboard and inner colored boxes due to
transportation during importation. The tank and its internal components
are guaranteed to be new and free from defects, as all products undergo a
thorough inspection prior to shipment.
Thank you for your understanding.