Terms and conditions
Messages : We will try to respond as quickly as possible to all your requests.
Once a return request is opened, any communication regarding it must be made in writing within the request itself.
Once the returned package has been received, it will be ascertained that the conditions of the object are the same as those in the photos in our announcement, and that it has not undergone alterations of any kind.
The returned order must also maintain the original packaging in which it was shipped, as this is also part of the product.
DEFECTIVE PRODUCTS:
In the event of defects found on spare parts purchased from our shop following assembly on the vehicle, please contact us by sending us a detailed description of the problem, including photos, and the declaration of proper assembly of the component, provided by the mechanic who carried out the assembly and signed by him. The purchase is interpreted as tacit consent of the conditions described here.
CASES IN WHICH RETURN IS NOT POSSIBLE:
Returns are not possible if the products are sold expressly with indications in the description such as, for example, "SOLD AS MATERIAL TO BE REVISED BEFORE ASSEMBLY", "NO WARRANTY", and in general all the items (in any case shown in bold and capital letters in the description) which indicate that it is an object on which it is necessary to carry out a revision before use.
for with regards to objects produced to measure or specifically (for example tanks or saddles in fibreglass):
When the customer purchases this type of object, he loses the right to withdraw the goods, i.e. to return the object to the selling company with consequent reimbursement to the customer, based on what is described in theart. 59, letter c of the Consumer Code and applied by Ebay in the following countries: France, Italy, Spain, Germany, Austria, Switzerland, Belgium, the Netherlands, Poland, as it is material produced tailor-made for the model of the motorbike of the customer making the purchase and who therefore ensures the compatibility of the spare part for his vehicle through the measurements in the photo and the compatible model clearly expressed in the title of the advertisement.