Product Description

I. Overview

This U-shaped sectional sofa stands out with its unique design and exceptional comfort. Made of high-quality compressed sponge and snowflake velvet fabric, it offers an unparalleled sitting and lying experience. Its flexible combination allows you to freely match it according to your home space, meeting the needs of different scenarios. We offer four color options: white, black, yellow, and green, to personalize your home style.

II. Product Features

  1. Material‌: The sofa is filled with high-quality compressed sponge, providing excellent support and comfort. The snowflake velvet fabric is soft to the touch and easy to clean, with strong durability.

  2. Dimensions‌:

    • Left and right Chaise: Approximately 5.74 feet (175cm) in length, 3 feet (90cm) in width, and (60cm) in height.
    • Middle Three-Seater: Approximately 5.8 feet (177cm) in length,  (90cm) in depth (seat section), and 13.12 feet (40cm) in height (from seat to the ground).
    • Total Length: Approximately 11.7 feet (357cm).

    Note‌: Dimension conversions are based on a 1-foot to 30.48-centimeter relationship and may have slight errors.

  3. Combination‌: The sofa can be freely combined to form a U-shaped layout, making full use of space and suitable for family gatherings or daily rest.

  4. Color Options‌: Four colors are available: white, black, yellow, and green, to meet different home style requirements.

III. Usage Suggestions

  • Unpacking‌: The sofa is shipped in compressed packaging. After receiving it, it is recommended to leave it for 48 hours to allow the sofa to fully expand for optimal comfort.
  • Cleaning and Maintenance‌: The snowflake velvet fabric is easy to clean. It is suggested to use a vacuum cleaner or a damp cloth to wipe it gently. Avoid prolonged exposure to sunlight to maintain the fabric's color and texture.

IV. Packaging and Shipment

  • Shipment Method: We ship the sofa in three compressed packages, including the left chaise, right chaise , and the middle three-seater section, ensuring safe transportation.
  • Color Options: The sofa is available in four colors to meet different home style requirements.

V. Customer Reviews

Our customers have given high praise to this U-shaped sectional sofa. They mention that the sofa is very comfortable, the snowflake velvet fabric is soft and easy to clean. The sofa's size and color options are also abundant, allowing it to fit well into various home environments.

We gladly accept PayPal, Visa, MasterCard, Amex, Discover and eChecks via PayPal.

If payment is made by eCheck we will hold your shipment until the eCheck has cleared.

Payment is required to be made within 7 days of ordering to avoid a UPI case.

Please be sure to verify you have the correct shipping address on your order PRIOR to making payment as this is the address we must ship to.

We ship only within the 48 contiguous United States. We do not ship to Alaska, Hawaii, US protectorates (i.e.- Puerto Rico), PO boxes, or APO/FPO addresses.

With warehouses on both coasts, we are able to reach most of our customers within a 3-business day timeframe. Occasionally a warehouse is out of the product and the warehouse further from you will have to fulfill the order which could make the ETA up to 6 days. Some of our larger product (such as outdoor furniture sets) is best shipped via LTL (Less than Truck Load) freight to best ensure safe delivery, and once the shipment arrives, FedEx will require an appointment to deliver the order, so please include a phone number in your orderyou can be reached at. Someone must be present to take delivery of LTL shipments and sign for the delivery ( drivers only offload the product into the driveway; any additional help by the driver will require an additional charge).

Please double check the delivery address prior to orderingto ensure your package reaches its intended location. We can only ship your order to the PayPal verified address given to us at the time you checkout. If you contact us with a change of address and we haven't processed the order yet, we can make the change. If the order has already been processed and is on the FedEx truck (even though the order doesn't show shipped in the marketplace), or has movement on FedEx.com, you only need to create an account on https://www.fedex.com/us/delivery/ , and you will be able to redirect your package(s).

FAQs

1. I just purchased an item from you, when will it ship?

If purchased by 12:00pm PST on a business day it will more than likely ship the same day, otherwise, it will usually ship the next business day

2. My item has been marked as shipped and I have a tracking # but it is not showing in FedEx's shipping system, what's wrong?

Once a label is printed and we have staged your item for FedEx to pick-up from our warehouse it will typically take up to 24 hours for it to show up in FedEx's tracking system. If after 24 hours your shipping information has not been updated, you can contact our Customer Service Department for further assistance.

3. Can you ship to my country / PO Box / Hawaii / Alaska / Puerto Rico / APO?

At this time we only offer shipping to a physical street address located in the 48 continental states.

4. Aosom's Cancellation Policy

We try to process orders within one business day (excluding Sat, Sun and holidays) whenever possible, so if you cancel the same day, we should be able to keep the order from shipping and have you refunded within 1-2 business days.

If you cancel and the product has already shipped, we will attempt to have the carrier RTS (Return To Shipper) the product back to us, but this is not always successful and we will need for you to monitor the tracking to refuse the product if they try to deliver. Once the item is confirmed en route back to us, your refund will be processed within 2-3 business days.

We are a modern manufacturing enterprise focused on sofa production, equipped with large-scale production workshops and a range of advanced production equipment, from precise CNC cutting machines to efficient sewing machines, and intelligent assembly lines. Every aspect strives for excellence, and our team possesses rich industry experience, including many skilled craftsmen who can perfectly present both complex craftsmanship and delicate hand stitching.
We are extremely strict in selecting raw materials, using high-quality materials to ensure the sofas are sturdy and durable; paired with high-density rebound foam to provide a comfortable seating experience; and selecting environmentally friendly, wear-resistant, and high-quality fabrics to guarantee product quality from the source. We implement multiple quality inspection processes, ensuring that every detail is strictly controlled from component processing to finished product assembly.
The factory's product styles are diverse, covering modern minimalist, European classical, and Chinese elegant styles, meeting the aesthetic needs of different consumers. Our products not only sell well in major cities across the country but are also exported to many countries and regions overseas, winning widespread acclaim from domestic and international customers.
In the future, we will continue to uphold the principles of innovation, quality, and service, constantly improving production technology and product quality, bringing more comfortable and aesthetically pleasing sofa products to consumers, and striving to become a leading enterprise in the sofa manufacturing industry.

Thousands of customers have been happy with our customer service because of our easy returns program which makes your purchasing experience as simple as possible.

We accept returned items within 30 days of purchase for any reason and some of our products accept free returns. Please message us for an RMA (Return Merchandize Authorization) from the marketplace you purchased our product. Please do not ship back without an RMA, because the return could get lost or not accepted as unauthorized.

There are no restocking fees for all returned items. If the item is defective or damaged, and we have chosen to have the item returned after seeing the pictures, we will issue return shipping at our expense no matter it's a free return item or not.

For items that are defective or damaged, Aosom may require pictures to help us determine the appropriate next step, which may be replacement parts, or a replacement unit. In this day and age, we understand people's time is valuable, so supplying pictures when you message us will help us assist you faster. Depending on the damage, there are times when we can use the pictures as the actual return, thereby eliminating the time and hassle of packaging up the product and returning it to us for an exchange or refund.

Please allow 2-3 business days for the refund to issue once the item has been returned, or we have stated your pictures are counting as your return.

PushAuction