SHIPPING

WHERE DOES ONLY STERLING 925 SHIP?
ONLY STERLING 925 ships Worldwide. We do not support international returns and the buyer is responsible for all duties and custom fees. 

HOW WILL MY ORDER BE PACKAGED?
All orders will be professionally packaged.

HOW QUICKLY WILL MY ORDER ARRIVE?
ONLY STERLING 925 offers FAST and Insured same or next day shipping. Orders received over the weekend and on major holidays will be processed the following business day.

WHAT ARE ONLY STERLING 925 SHIPPING RATES?

USA DELIVERY

USPS Ground Advantage Estimate:
2-5 business days (Not Guaranteed)
Holiday Shipping Made Easy - FREE USPS Ground Advantage!

 

USPS Priority Mail Delivery Estimate: 
1-3 business days (Not Guaranteed)
$9.00 Flat Rate Shipping

 

FedEx 2-Day Delivery: 
2 days (Not Guaranteed M-F Order Before 2 PM MST)
$12.00 Flat Rate Shipping

UPS Next Day Air Delivery: 
1 day (Guaranteed M-F Order Before 2 PM MST)
$45.00 Flat Rate Shipping

 

CANADA DELIVERY

Standard International Delivery Estimate:
7-21 business days (Not Guaranteed)
$9.00 Flat Rate Shipping

 

USPS Priority Mail International Delivery Estimate:
7-15 business days (Not Guaranteed)
$36.00 Flat Rate Shipping

UPS Worldwide Expedited Estimate:
3-5 business days (Not Guaranteed)
$60.00 Flat Rate Shipping

 

 

INTERNATIONAL DELIVERY

Standard International Delivery Estimate:
21-60 business days (Not Guaranteed)
$14.00 Flat Rate Shipping

 

UPS Worldwide Expedited Estimate:
3-5 business days (Not Guaranteed)
$85.00 Flat Rate Shipping

 

Buy MORE and SAVE! Click on the "Add to cart" button to unlock FREE combined shipping on eligible multiple item orders!

HOW DO I TRACK MY ORDER?
Once your order ships, you'll receive an email with your tracking number and a direct link to monitor your package's progress online. Stay updated on delivery times and location details right from your inbox!

PAYMENT

WHAT PAYMENT METHODS ARE ACCEPTED?

We accept payment via most major credit, debit, and gift cards; Apple Pay, Google Pay, PayPal, and PayPal Credit. Immediate payment is required upon selecting "Buy It Now" or upon checking out through the cart.

 

Please visit our eBay Store for special offers available exclusively for eBay shoppers.

Thank you for shopping with us!

RETURNS

WHAT IS YOUR RETURN POLICY?
We accept eligible returns within 30 days of original purchase unless otherwise noted on the product detail page. Items must be returned unused, undamaged, and in their original packaging. The original shipping charge, if any, is not refundable.

 

To initiate a return, please open an eBay return request:

1. Print out a return label through the request.
2. Securely package your product(s) in the same manner received.
2. Affix the label onto the outside of a sealed package and drop it off at your local post office.

Upon receiving your return, the item will be reviewed by our Quality Assurance department. Items showing signs of wear or those which have been altered or damaged in any way will not be accepted for return. You should expect to receive your refund within 2 Business Days upon verified and tracked receipt of your return package.

 

CAN I EXCHANGE AN ITEM?
ONLY STERLING 925 does not process exchanges at this time.

CONTACT US

WE'RE HAPPY TO HELP

Please send us a message with questions about an existing order (including payment, shipping, returns) or assistance placing a new order.

 

Our hours are Monday through Friday, 9 am - 5 pm MST. We will get back to you no later than the next business day.

 

OUR COMMITMENT

We are (and always will be) committed to providing our customers with the best possible online shopping experience. If we've fallen short in any way, or if there's anything we can do to assist or improve your shopping experience with us, we want to know! 

Please reach out to our customer service team by clicking this link to message us through the eBay messaging portal. We'd love to hear from you!

BUYERS ARE RAVING

Super fast shipping! Perfect as described. Top Seller Experience!

Looks just like the photo. Quick shipping.

Perfect as described. Fast delivery great store. A+

Rare items hard to find

Fast shipping. Item is exactly as described. Exactly what I was looking for. Great condition

Beautiful collection! I order ornaments every year, for family members.

My traditional Christmas gift to my grandkids and great nieces and nephew.

I am so thrilled with my purchase. The seller was so wonderful and even accommodated my last minute order. They arrived in 2 days! My ornaments are stunning, exactly as pictured and packaged very well! I will definitely order again!

Beautiful item and arrived super fast. My wife is going to love this. Thank you. Cant wait to shop with you aga

A great seller with great items! Glad to get it!

Beautifully made!! Great seller! Thank you! A+++

Nice ornament; shipped quickly and well-packaged.