Q: The product does not work
A: 1. Check if the product needs to be charged and if the product is in suspended state.
2. Check whether the product is damaged, Falling may cause deformation of drill hole, or even cause parts inside the handpiece breaking. Please try to prevent falling to avoid damage.
3. Accumulation of excessive nail dust in power hole and the device, or accumulation of nail polish at the switch button will affect the normal operation.
4. Washing with water will cause internal parts to rust and not work propery. Recommended to clean the device with cleaning brush afer each use.
5. The electric nail file does not work while charging.
Q: The product has power, but it shuts down automatically.
A: Surfaces that the drill bit touches are too hard. lt is recommended to increase rotating speed or operate on suitable surfaces.