Payment Policy

• We accept eBay payment.
• Please do not email us to ask for other payment option.
• We appreciate prompt payment and look forward to your business in the future. Unpaid item will be filed without receiving payment in 7 days from listing ended.

Shipping Policy

• All the items will be dispatched within 2-3 business day by Airmail after the payment is clear.

  Most times you will receive your order within 10-40 business days after we transfer your package to the delivery company. We cannot guarantee the delivery timeframe if the post office has any unexpected delays due to holiday, weather, customs, or other conditions. Some countries like Russia, Brazil, or some European countries may take up to 50 days or longer for delivery.

   

  We appreciate your patience if you haven't received items in 40 days(Russian customers may need more patience by reason of the local delivery system and/or customs). If you are concerned in any way, please feel free to contact us via ebay message instead of leaving negative/neutral feedback or opening a dispute. We will do our best to solve any problem(resend or refund any missing item).

   

  Customs duty is obligation and liability of citizens in your country, so buyer should be responsible for any tax and custom duty incurred. Generally, the delay or failure delivery is sometimes caused by the policy of different customs.

Returns Policy

• We accept returns. Please contact our customer service team immediately if:
  You changed your mind and wish to request a return
  Your product was damaged during transit All returns must be directed through Customer Service. Please do not return or post items before obtaining instructions from us. If you do, there is a risk that your returned item may not be identifiable and accepted. Applicable freight fees and a 10% re-stocking fee will be deducted from your refund in cases where you changed your mind about your purchase and wish to return the product. This also applies to orders cancelled while in transit.
  We ONLY accept returns with original package. Please make sure that item has NO man-made sabotage. Used items will not be accepted for return.
  We will require a picture of the damaged part for verification.
  The buyer will be liable for the shipping costs associated with warranty claim.

About us

We are the professional solar wind new energy supplier.
We seeks to sell the greatest value products on the market. These items should be of an acceptable quality, fit for purpose, and matching their description. On the odd occasion when things don't go to plan, you can be rest assured that our Customer Support team is here to help! Check out our warranty section for all terms and conditions.

We have a highly experienced engineering and technical team who specialise in researching and developing all our products.We benchmark our products against high standards and that’s why our customers keep coming back. Even better, we offer a huge range of spare parts and service support after you purchase your product. So when you shop online with us you can buy with peace of mind.

Contact us

• Please be patient when contacting us, all messages will be replied within 24 hours.
  Please let us know immediately if a package is damaged upon arrival.
  Feel free to contact us if you’d like to combine shipping on your purchases.
  We appreciate your feedback and we will send buyers positive feedback after a shipment has been processed.
  Customer satisfaction is significant to us. If you are dissatisfied with a transaction for any reason. Before taking any action, please contact us through eBay and we will do everything we can to help you.