Returns Accepted:
If you are not completely satisfied with your purchase, or if there is an issue with the item, you may return it within 30 days of receiving it
Conditions for Return:
Once we receive the returned item, we will inspect it to ensure it is in its original condition. After the inspection, we will process your refund
Free Return Shipping:
We cover the cost of return shipping. You will not be charged for returning the item.
If you are not happy with our items, please contact us before leaving any negative or neutral feedback. We will try to resolve the issue as quickly as possible because we aim to give our customers 100% satisfaction
Shipping:
Orders are usually processed and shipped within 4-5 business day; exceptions are only for extenuating circumstances. Orders placed on Friday after 12am EST will be processed Monday.
Please allow 4-5 business days for shipping transit time within the Continental United States.
This item will be shipped via Priority mail via DHL.
Tracking information will be sent via email once your shipment has been sent out. A You can simply track your package at DHL.com
Restrictions:
We don’t sell our items to those who are under 18.
Customers satisfaction is very important to us, if you face any kind of problem with your Order, please contact us. If you contact us first and deal directly with us. We do stand behind our products and will do anything in our power to make sure that you feel satisfied with your Order.
Precautions:
Do not leave it in water to prevent from rust, Be sure to apply vegetable oil or wax after Every use.
Knife Care Tips:
Care Damascus steel properly to prevent rust. To prevent rust here are some tips; do not store knife for long periods in the leather sheath. If you wash the knife, do so in warm soapy water. Therefore, do not soak knife in water. Wash and dry immediately. Oil or wax the blade to prevent rust also wrap in a soft cloth and store. Wipe excess oil or wax before placing in the leather