We accept PayPal, and all major credit cards and debit cards. Please message us for details if needed.

We offer FREE Shipping on all our products with tracking to your home or to relay points. Each package is insured for its value in case of loss or damage.

We do everything possible to ensure that your package arrives as quickly as possible. Please understand that certain factors such as weather conditions, heavy postal traffic and the performance of the shipping company are beyond our control. Please message us for details if needed.

At SwitchICT, we strive to provide the best products and service to all our customers. If something is not to your expectations, we are happy to help you return a product or register an RMA (Return Merchandise Authorization). Below you will find all the information about our return process.

To be able to return a product, the following conditions apply:

• The product must be in its original condition and packaging.
• Returns must be registered within 14 days of receipt.
• The product must not show any signs of use or damage (if it is not a defective product).
• Always include a copy of the invoice and a clear description of the problem or reason for return.

All our new products come with a minimum full warranty of one year. Batteries are exempted from this, which may be subject to a different warranty period. It is possible that manufacturers or importers of certain parts (such as the hard disk) offer their own warranty. Warranty with regard to new products must be arranged with the manufacturer.

A warranty can never limit a consumer's legal rights, so in addition to the warranty granted, all other rights granted to you by law as a consumer apply without prejudice. Caution! We draw your attention to the fact that rights to the warranty can be forfeited if you make your own changes to the delivered products (both hardware and software).

Refurbished (used) items are subject to a full 3-month warranty period. This period starts from the delivery date of the product.

For refurbished (used) servers, a full 3-month warranty period applies unless otherwise specified. Any refurbished (used) hard drives installed are subject to a 3-month warranty period. Excluded from warranty are any installed batteries. This period starts on the delivery date of the product.

Due to direct influence of use and possible installation of third-party software, warranty does not apply to all installed software with which our products are shipped.

Software, activation keys and licenses are excluded from warranty and cannot be returned.

Excluded from warranty are: batteries/batteries, keyboard and other input devices, monitors and other peripherals, breakage of housing, screen, other parts and water/heat damage.