**Shipping and Delivery Information:**

 

Thank you for choosing us at Unique Engraving & Gifts. To keep you informed about the status of your order, please review the following information regarding payments, shipping, and delivery times:

 

**Payment Confirmation:**

- Upon payment, eBay will promptly email you to confirm the receipt of your payment.

 

**Shipping Confirmation:**

- Once your item has been shipped, eBay will notify you of its dispatch.

- If a tracking number is applicable, it will be provided in the shipping confirmation.

 

**Estimated Postage Times in the UK:**

- 1st Class and 1st Class Recorded: Estimated between 1-3 working days.

- 2nd Class Post: Estimated between 2-3 working days.

- Special Next Day Delivery: Arrives one business day after dispatch (Monday to Friday).

- Saturday Delivery: Available at an additional cost; please contact us for details.

- Please note that Royal Mail does not guarantee delivery time; allow up to 10 working days.

 

**International Delivery:**

- Estimated between 5-7 working days outside the UK.

- Please allow up to 20 working days for delivery, excluding weekends.

 

**Important Note:**

- Royal Mail does not guarantee delivery time, and delivery times are estimates.

- We kindly request your understanding that the dispatch time is what you are rating us on, not the delivery time. Delivery time is in the hands of the service provider.

 

**Feedback and Satisfaction:**

- We strive for 5 out of 5 stars in customer satisfaction.

- Your 5-Star Rating would make our day, and we are happy to reciprocate.

- If you are not 100% satisfied with your transaction, please contact us via eBay messaging. We are eager to hear from you and make things right.

 

Thank you for choosing Unique Engraving & Gifts. We appreciate your business and are committed to ensuring a smooth and delightful shopping experience for you.

**TERMS AND CONDITIONS:**

 

Thank you for choosing Unique Engraving & Gifts. Please review the following terms and conditions regarding your order:

 

1. **Order Processing:**

   - Orders will be processed only upon receipt of payment.

 

2. **Payment Methods:**

   - We accept all major credit cards, debit cards, and PayPal for online transactions.

 

3. **Prices and Postage:**

   - All prices listed include postage and packing unless an upgrade of postage is selected.

   - Additional charges may apply for overseas orders.

 

4. **Delivery Timeframe:**

   - Our goal is to deliver your order within 5 working days.

   - All orders are dispatched using Royal Mail.

 

5. **Postage Upgrades:**

   - Customers have the option to upgrade postage for faster or tracked delivery services.

   - Additional charges may apply for selected postage upgrades.

 

6. **Overseas Orders:**

   - For overseas orders, please note that additional charges may apply.

   - We appreciate your understanding regarding potential longer delivery times for international shipments.

 

7. **Cancellation and Refund Policy:**

   - Please review our cancellation and refund policy, which can be found on our website or provided upon request.

 

8. **Quality Assurance:**

   - We take pride in the quality of our products and services. If you encounter any issues with your order, please contact us promptly, and we will work to address your concerns.

 

9. **Communication:**

   - Communication regarding your order, payment, and delivery will primarily be conducted through the eBay messaging system.

 

10. **Privacy and Data Security:**

   - We prioritize the security of your personal information. Please refer to our Privacy Policy for details on how we handle and protect your data.

 

11. **Changes to Terms and Conditions:**

   - Unique Engraving & Gifts reserves the right to update or modify these terms and conditions. Any changes will be communicated through our website or other relevant channels.

 

By placing an order with Unique Engraving & Gifts, you agree to abide by these terms and conditions. If you have any questions or concerns, please contact us through eBay messaging.

 

Thank you for choosing Unique Engraving & Gifts. We appreciate your business and look forward to providing you with a delightful shopping experience.