• We accept paypal, credit cards and other payment method that ebay approved for selected products.
• Payment should be completed ASAP of purchase. or unpaid dispute will be filed automatically by ebay.

• We use the following transport carriers:
  Australia post eParcel (longest side less than 105cm)
  Fastway Couriers（some areas may not eligible）
  Direct Freight Express（some areas may not eligible）
  
  **Products exceeding the AU Post size limit will not be supported to be sent to PO BOX/ ParcelLocker/ PostalBox/ PrivateBag/ LockBag/ Parcel Collect address, please change to other address when placing order. Otherwise, additional shipping fee may be incurred
  
  We provide FREE POSTAGE or FLAT RATE POSTAGE to 99% areas in Australia-wide.
  However some faraway areas may not eligible.Seller will contact buyer if the item need extra shipping cost.
  
  
• All items are dispatched within handling time. In some cases there can be delays from the shipping company which we do not have any control over. Customers are advised to contact the courier directly via email or phone for additional information. We can assist by providing all the details for contact and tracking
• Tracking numbers will be uploaded to your order.If for some reason the tracking is not active, please contact us
• We are not liable for incorrect addresses, hence any additional shipping charges will be billed to you if the address was incorrect
• It is the customers’ responsibility to check their tracking. if a delivery is missed it is the customers responsibility to order a redelivery
• A change of address after your item has been dispatched will incur additional charges.

• All of our items are backed with a return policy. We ensure all our items are new and in excellent condition prior to shipping. in case you receive your item different to the standards above, contact us right away via e-bay messages.
• Please make sure you check your item upon arrival for any defects, damages, or missing parts before using or installing. When making a claim, we reserve the right to request for pictures, videos, and other supporting documents to validate the claim. Once confirmed, we will send a replacemence or a partial refund depending which is more suitable. 
• Returned item must be its original package and brand new condition.
• Automotive parts and accessories need to be installed by a certified professional. We will not be responsible for any incorrect installation or damage made during installation. In these circumstances refunds or replacement will not be offered.
• If you want to return, please contact us by eBay message to get our warehouse label, otherwise, our warehouse wouldn't identify your parcel.

• We value our Customer Feedback and 5* rating.
• Please leave us a 5* rating if you are completely satisfied with your purchase. We kindly ask you to contact us before leaving any negative or neutral feedback,we will be glad to resolve any issues and provide a satisfying solution.

Time: Monday-Friday, 10:00am-12:00am 2:30pm-4:30pm

Due to the current hea vy workload at the warehouse, it needs to be made an appointment in advance and it will take approximately 3-5 business days to confirm the date for pickup .

If you would like to pickup yourself, pleas e also provide the plate number of the car to pick up . We will apply a pickup authorisation for you.