Q/A:
1.Q:why battery don't hold a charge, how to fix it?
  A:this is new battery,for first use, we suggfor HP Omen 15-ce000 Series:

 buyer:

     Remove the battery for a while
     Install battery and full charge it by ac adapter
     Leave charger and let the battery drain to shut off
     Repeat above charging and discharging at least 2 times.
   you charge the battery when power lower than 20%. If available, connect ac charger when doing computer work. 
   If run the battery shut down often, it will shorten the battery life.

2.Q:battery can't charge fully,how to fix it?
  A: Remove the battery for a while
     Install battery and full charge it by ac adapter
     Leave charger and let the battery drain to shut off
     Repeat above charging and discharging at least 2 times.

3.Q:Battery can't be recognised by my laptop, do i need exchange a new one,
  A:we met this issue before, maybe beacuse of your laptop system, we suggest you can:
     Remove all battery drivers 
     Remove battery
     Connect laptop using AC charger, double check no battery drivers installed 
     Connect battery 
     Drivers will install automatically
     Full charge the battery by ac adapter
     Leave charger and let the battery drain to shut off
     Repeat full charge and full discharge about 2 times.
     if still not be solved, please contact us and exchange a new one.

4:Q:Battery dies suddenly at about 20%, do i need to recalibrate?
  A:Kindly check the battery settngs and BIOS,do reset something, 
    then:
     Remove the battery for a while
     Install battery and full charge it by ac adapter
     Leave charger and let the battery drain to shut off
     Repeat above charging and discharging at least 2 times

Payment:                 

1.We only post the item to your eBay shipping address, Please make sure your shipping address is correct and updated before you pay.

2. We have no responsibility for shipping address provided. Due to the secure reasons. we are not allowed the address change through email.Non-Paying Bidders: Serious Buyer Only! Please place bid or "Buy it now" only if you agree the price and terms of the product and no argument after the auction end. And payment for purchases must be received within 7 business days of the auction close. We will report Non-paying buyer to eBay .

Shipping:                    

1.We ship to buyer's PayPal address.we will dispatch your package within 1 business day Once payment has been completed.

2.We are not responsible for wrong or undeliverable address. We reserve the right to charge the shipping fee again for returned items due to wrong address.

3.We ship your package out with tracking number.We upload the tracking number to ebay within 24 hours.

Warranty & Return Policy :          

1.We offer 60 days money back ,1 year warranty. If for any reason you are dissatisfied with your purchase, please contact us via eBay only.

2.We test your item before shipping out,If unfortunately,The item DOA(Dead of Arrival) or not as describe,please contact us for replacement.

3.If over 60 days from the receiving ,we only return for exchange the same item.

4.One year Warranty. Buy with confidence.

Contact  us:

1.We strive for 100% customer satisfaction. In the unlikely event you are not satisfied with the transaction, please contact us before you submit your evaluation. We believe that everything could be solved by communication.               

2.We value each customer,you message is very important to us.We make every effort to answer all email within 24 hours.