Here at Hero43 Collectibles we do our best to make sure your items get packaged properly and shipped timely. But there are times when things don't go as expected and you are not happy with your item. We take great pride in providing customer service and as such would appreciate you contacting us before leaving neutral, negative feedback or open a case for a refund or return. Please give us a chance to make it right.

Payment Policy:

Payments must be received within 3 days after the sale. After which unpaid bidder cases will be opened, unless prior contact is made.

Shipping Policy:

Please feel free to contact me about any questions

Return Policy:

All returns must be made within 30 days after receiving the item. A full refund will be granted for any reason the customer is not satisfied. However buyer will have to return the item in its original condition and pay for return shipping.

For items claimed as "Not as Described" a full refund will be given including return shipping, but item will need to be returned, unless we arrange something otherwise..