We are a company selling on the eBay website since 11 May, 2020.

We try to do our best to satisfy all our customers.

The satisfaction of you and your family are our priorities.

If you have any questions, we are at your disposal and we offer help in any matter.

Please leave note in ebay when making the payment if you have any special requests.

Orders will be processed instantly and dispatched within 1-2 days, so we do not accept any email/message note after you place orders.

IMPORTANT! PLEASE READ:  Buyers are responsible for import duties, custom fees and taxes, if any. Please check with your countrys custom office to determine the additional costs impose on the item prior to buying.

All orders are usually processed within 1-2 day after payment is received.

If the order for Express Delivery is made at the Weekend, the order will be processed on the next working day(Next Monday)

We offer shipping via Royal Mail / Yodel / Hermes / DPD courier within UK. All of our products are sent along with their tracking numbers.

After the package is sent out, there may be a new logistics track update within 1-2 working days,We hope you can wait patiently. 

Please contact us before return, we will send you return address.We have many warehouses in the UK, and the products need to be returned to the corresponding warehouses.Any parcel returned to us without authorisation will be refused. 

The return of defective products shall be borne by us. Returned items must be in their original and unused condition and keep the original packing box

We maintain high standards of excellence and  strive for 100% customer satisfaction!  Feedback is very important to us.

We request that you contact us immediately BEFORE you give us  neutral or  negative  feedback, so that we can satisfactorily resolve your concerns.

Please contract us by eBay message.

Custom service：reply within 24 hours at 9am - 6pm （Chinese time）on Monday - Friday.

Thank you~